Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and transform HR services, focusing on resourcing, onboarding, payroll, and service support.
- Company: Join Birmingham City Council, one of the UK’s largest councils, dedicated to community impact.
- Benefits: Enjoy a permanent role with a competitive salary and opportunities for professional growth.
- Why this job: Make a lasting impact on organizational success while fostering collaboration and driving efficiency.
- Qualifications: Degree level education with CIPD qualification and extensive HR leadership experience required.
- Other info: We are committed to an equitable recruitment journey and welcome applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Director of HR Services
Permanent
Consultation grade – subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
Birmingham City Council is seeking an experienced and dynamic Director of HR Services to lead and transform its HR Services function. This pivotal role focuses on delivering critical HR services, including resourcing, onboarding, payroll, and service support, across both enabling and frontline directorates. With a key emphasis on driving efficiency and fostering collaboration, this role will spearhead the development and implementation of a shared services model to enhance organisational effectiveness.
This role offers a unique opportunity to shape and transform HR service delivery in one of the UK’s largest councils. Whether leading innovative projects or collaborating with senior leadership, this role offers endless opportunities to make a lasting impact on organisational success.
Key Responsibilities:
- Leadership and Management: Provide strategic leadership to the HR operations team, ensuring compliance with employment laws and fostering a culture of excellence.
- Resourcing: Oversee recruitment, selection, and onboarding processes to attract and retain top talent, while building productive partnerships with external recruitment agencies.
- HR Services (Operations): Ensure seamless end-to-end HR service delivery that supports employees and enhances the overall employee experience. Utilise people data to inform insights, maintain compliance, and drive continuous improvement.
- Payroll: Manage the payroll function to ensure accurate and timely processing, compliance with payroll legislation, and the implementation of efficient payroll systems.
- Strategic HR Support: Collaborate with business leaders to provide HR solutions that align with organisational objectives.
- People Data Management: Ensure the integrity of HR data, leveraging analytics to inform strategies and maintain compliance with data protection regulations.
- Shared Services Model: Lead the transition to a shared services model, identifying opportunities for process improvement and streamlining HR service delivery.
Reporting Structure:
- Reports to: Executive Director, HR, Payroll, OD
- Direct Reports: Head of Resourcing, Head of People, Payroll and Pensions Operations, Data Lead, HR People Partners
About You:
- Educated to degree level with CIPD qualification or membership
- Extensive experience in HR operations, including at least 5 years in a leadership role
- Strong knowledge of HR practices, payroll systems, and employment law
- Strategic thinker with excellent problem-solving and decision-making skills
- Proven track record of leading high-performing teams and driving transformative initiatives
- Outstanding communication and interpersonal skills
Apply Today!
If you’re ready to take on this challenging and rewarding role, join us in shaping a brighter future for Birmingham.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquiries please contact: Johnathon Clews at
Ref: BCC2746
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements , before any employment offer can be confirmed.
#J-18808-Ljbffr
Director, HR Services employer: We Manage Jobs(WMJobs)
Contact Detail:
We Manage Jobs(WMJobs) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, HR Services
✨Tip Number 1
Familiarize yourself with Birmingham City Council's current HR services and initiatives. Understanding their existing processes will help you identify areas for improvement and demonstrate your strategic thinking during the interview.
✨Tip Number 2
Network with professionals in the HR field, especially those who have experience in local government or large organizations. This can provide you with insights into the challenges they face and how you can position yourself as a solution.
✨Tip Number 3
Prepare to discuss specific examples of how you've led transformative HR initiatives in the past. Highlight your ability to drive efficiency and collaboration, as these are key aspects of the role.
✨Tip Number 4
Stay updated on the latest trends in HR technology and shared services models. Being knowledgeable about innovative solutions will show that you are forward-thinking and ready to lead the transition effectively.
We think you need these skills to ace Director, HR Services
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Director of HR Services position. Understand the key responsibilities and required qualifications, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your extensive experience in HR operations and leadership roles. Provide specific examples of how you've successfully led teams, managed payroll systems, or implemented strategic HR initiatives.
Showcase Your Skills: Make sure to highlight your strategic thinking, problem-solving abilities, and outstanding communication skills. Use concrete examples to demonstrate how these skills have contributed to your previous roles and how they align with the needs of Birmingham City Council.
Personalize Your Application: Address your cover letter to the hiring manager, if possible, and express your enthusiasm for the role and the opportunity to contribute to Birmingham City Council. Mention any specific projects or initiatives that resonate with you and how you can add value.
How to prepare for a job interview at We Manage Jobs(WMJobs)
✨Showcase Your Leadership Experience
As a candidate for the Director of HR Services, it's crucial to highlight your leadership experience. Prepare specific examples of how you've led teams, driven change, and improved HR operations in previous roles.
✨Demonstrate Strategic Thinking
Be ready to discuss your approach to strategic HR management. Share insights on how you have aligned HR initiatives with organizational goals and how you plan to implement a shared services model effectively.
✨Highlight Your Knowledge of Employment Law
Given the importance of compliance in this role, ensure you can articulate your understanding of employment laws and how they impact HR practices. Be prepared to discuss how you've navigated legal challenges in past positions.
✨Prepare for Data-Driven Discussions
Since the role involves leveraging people data, come equipped with examples of how you've used analytics to inform HR strategies. Discuss any tools or systems you've implemented to enhance data integrity and compliance.
