At a Glance
- Tasks: Be the friendly face of our agency, welcoming visitors and managing meeting rooms.
- Company: Join a dynamic recruitment agency in the heart of Holborn, London.
- Benefits: Earn £14 per hour with potential for a permanent role and enjoy a supportive team.
- Why this job: Perfect for those who thrive in busy environments and love helping others.
- Qualifications: Previous receptionist experience is a plus; customer service experience also welcomed.
- Other info: Enjoy a central location with great transport links and a vibrant office culture.
Job Title:Front of House & Admin Coordinator Location:Harley Street, London Contract Type:Full-time (40 hrs/week) / Part-time option (32 hrs/week) Hours:Monday to Friday, 9am6pm + occasional Saturdays About the Role Were looking for a polished Front of House & Admin Coordinator to create exceptional first impressions and support daily operations within a luxury aesthetic and surgical setting. Key Responsibilities: Welcome and check in clients warmly, creating a professional and comfortable environment Manage appointment schedules and patient communications seamlessly via phone, WhatsApp, and email Coordinate patient journeys, from pre-treatment instructions to post-treatment care Handle payments, consent forms, and aftercare packs Keep the reception area impeccable and aligned with luxury standards Support admin duties including stock management, deliveries, audits, and document compliance Assist with patient photography, online reviews, and CRM communications Skills & Attributes: Outstanding interpersonal and communication skills Discreet, empathetic, and confident handling VIP patients Impeccable attention to detail and high standards of presentation Proactive, team-oriented, and solutions-focused Experience in clinical, aesthetic, or luxury hospitality settings preferred Requirements: Confident using clinic software (e.g., Pabau, CRM/EMR systems) Proficiency in MS Office; photography experience a bonus Knowledge of CQC protocols or surgical practice is a plus Excellent written and spoken English; other languages a bonus Benefits: Competitive salary from £32,000 + incentives, based on experience Staff discounts on treatments and products Ongoing training and CPD opportunities Central location in Harley Street, with a high-end working environment
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values. Since we are a dynamic recruitment agency, showing that you understand our mission and how you can contribute to it will set you apart during the interview.
✨Tip Number 2
Practice your front-of-house skills. As the first point of contact, being warm and approachable is key. Consider role-playing scenarios with friends or family to enhance your greeting and communication techniques.
✨Tip Number 3
Brush up on your organisational skills. Since the role involves managing multiple tasks, think of ways to demonstrate your ability to stay organised, such as sharing examples from past experiences where you successfully juggled various responsibilities.
✨Tip Number 4
Be prepared to discuss your tech-savviness. We value proficiency in Microsoft Office and other office technologies, so be ready to share specific examples of how you've used these tools effectively in previous roles.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in receptionist or customer service roles. Emphasise your organisational skills and any tech-savviness, as these are key for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm and positive personality. Mention specific examples of how you've provided excellent service in previous roles and express your enthusiasm for the opportunity.
Highlight Key Skills: In your application, clearly outline your strong verbal and written communication skills. Provide examples of how you've managed multiple tasks efficiently in a busy environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at JobFlurry
✨Show Your Warmth
As a receptionist, being the first point of contact is crucial. Make sure to greet your interviewer with a warm smile and a friendly attitude. This will demonstrate your ability to create a welcoming environment for candidates and clients.
✨Highlight Your Organisational Skills
Prepare examples of how you've managed multiple tasks in previous roles. Discuss specific situations where your organisational skills helped maintain efficiency, especially in busy environments, as this is key for the role.
✨Demonstrate Communication Skills
Be ready to showcase your strong verbal and written communication abilities. You might be asked to role-play a scenario where you need to communicate with a client or candidate, so practice articulating your thoughts clearly and professionally.
✨Familiarise Yourself with Office Technology
Since the role requires proficiency in Microsoft Office Suite, brush up on your skills before the interview. Be prepared to discuss your experience with office technology and how you've used it to support administrative tasks in the past.