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- Tasks: Manage enterprise accounts, ensuring customer success and driving growth through renewals and expansions.
- Company: Coralogix is revolutionizing data observability with a modern, full-stack platform that enhances operational efficiency.
- Benefits: Enjoy a culture of innovation, continuous learning, and the opportunity to work in a dynamic environment.
- Why this job: Join a team that values humility and intelligence while shaping the future of observability solutions.
- Qualifications: 5+ years in SaaS account management, strong communication skills, and a technical background are essential.
- Other info: Work 2-3 days a week in our London office and be part of an equal opportunity employer.
The predicted salary is between 43200 - 72000 £ per year.
Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, traces, and security events with features such as APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability spending by up to 70%.
Coralogix is looking for a Enterprise Account Manager to join our growing sales team. Enterprise Account Managers at Coralogix are essential in our effort to meet our customers’ expectations and help them utilize their observability data. We seek a hard-working, smart, humble professional with proven technical customer-facing experience.
The Enterprise Account Manager is responsible for retaining customers, ensuring their success, and growing their net dollar retention. They are also responsible for discovering, qualifying, developing, and closing renewals and expansion opportunities. This role will be expected to professionally and accurately prove value propositions through pilots and POCs and negotiate economic and legal terms to close expanded subscription business. The key to success in this role is the ability to evangelize Coralogix’s approach and educate technical teams on the value proposition of our solution.
- Work with multiple strategic accounts simultaneously, building relationships and expanding the Coralogix footprint within these organizations.
- Maintain and develop an active pipeline of forecasted opportunities to meet quarterly quota objectives. Drive pipeline velocity activities, including customer references, completing quotes, contract preparation, and execution.
- Work with our Technical Account Managers, Strategic Account Executives, and Solutions Engineers to plan, prepare, and execute deals in complex and technical sales cycles.
- Analyze customer business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.
- Deliver clear messaging and presentations, communicating the platform\’s uniqueness and the problems it solves.
- Manage the business aspects of the entire renewal cycle.
- Drive customer adoption/usage data, executive relationships, customer health, and other key data and trends, working with Customer Success to proactively address factors that could threaten a renewal.
- Know the observability market well. Educate and enable customers to learn about Coralogix\’s advantages.
Requirements
- 5+ years experience as an Account Manager or Customer Success Manager in a SaaS company with a focus on cross-selling and account expansion – Must
- Experience managing large enterprise customers with a considerable ARR footprint
- Sales experience with the ability to assess, plan, and actively achieve maximum revenue and efficiency – Must
- Strong communication and presentation skills – Must
- Experience selling to SaaS companies – Must
- Ability to work in our London office 2-3 days per week – Must
- Strong technical background with 2+ years experience as a Technical Account Manager – Advantage
- Avid relationship-builder with proven prospecting skills to penetrate new business units, reach decision-makers, and close businesses.
- Consistent track record of exceeding quota and driving referenceable business in cloud technologies.
- Knowledge and experience in Log Analytics/Monitoring/APM – Big advantage
- Knowledge and experience in Cloud technologies – AWS/GCP/Azure – Big advantage
- Understanding of Monitoring, Log Management, and data analytics – Advantage
- Bachelor’s degree or equivalent
Cultural Fit
We’re seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we’d love to hear from you.
Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.
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Enterprise Account Manager employer: Coralogix, inc.
Contact Detail:
Coralogix, inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Manager
✨Tip Number 1
Familiarize yourself with Coralogix's unique architecture and features. Understanding how our platform transforms data processing will help you effectively communicate its value to potential clients.
✨Tip Number 2
Leverage your existing network in the SaaS industry to identify potential leads. Building relationships with decision-makers in large enterprises can significantly enhance your chances of success in this role.
✨Tip Number 3
Prepare to discuss your experience with cross-selling and account expansion. Be ready to share specific examples of how you've successfully managed large enterprise customers and driven revenue growth.
✨Tip Number 4
Stay updated on trends in observability and cloud technologies. Being knowledgeable about the market will not only boost your confidence but also position you as a trusted advisor to your clients.
We think you need these skills to ace Enterprise Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Enterprise Account Manager position at Coralogix. Tailor your application to highlight relevant experiences that align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 5+ years of experience in account management or customer success within a SaaS environment. Provide specific examples of how you've successfully managed large enterprise customers and driven revenue growth.
Showcase Communication Skills: Since strong communication and presentation skills are a must for this role, include instances where you've effectively communicated value propositions or delivered impactful presentations to clients. This will demonstrate your ability to engage with technical teams and decision-makers.
Demonstrate Cultural Fit: Coralogix values candidates who are hungry, humble, and smart. In your application, convey your passion for innovation and continuous learning. Share experiences that reflect your ability to thrive in dynamic environments and contribute to a collaborative team culture.
How to prepare for a job interview at Coralogix, inc.
✨Understand the Product
Make sure you have a solid grasp of Coralogix's observability platform and its unique features. Be prepared to discuss how these features can solve specific customer problems and enhance operational efficiency.
✨Showcase Your Experience
Highlight your previous experience in managing large enterprise customers and achieving revenue growth. Use specific examples to demonstrate your success in cross-selling and account expansion within a SaaS environment.
✨Prepare for Technical Discussions
Since the role requires a strong technical background, be ready to engage in discussions about log analytics, monitoring, and cloud technologies. Familiarize yourself with AWS, GCP, and Azure to showcase your knowledge.
✨Emphasize Relationship Building
Coralogix values relationship-building skills. Prepare to discuss how you've successfully built and maintained relationships with decision-makers in previous roles, and how you plan to do the same at Coralogix.
