Senior Ecommerce Manager

My client is seeking a dynamic individual to own the digital sales engine for their fast-growing telecoms business.I\’m working with an innovative and extremely well-funded telco who are looking for a commercially-minded Senior Ecommerce Manager to drive their online revenue performance, shaping the complete customer journey from first click to checkout conversionWhat You\’ll DoYou\’ll transform their digital sales funnel and own end-to-end performance across their whole product set. As the commercial brain behind their online strategy, you\’ll work closely with the Digital Marketing team to turn traffic into revenue.Your Mission:Drive conversion rate optimisation across their entire digital estateOwn pipeline forecasting and revenue delivery for online channelsChampion mobile-first experiences that convert browsers into buyersMaximise attach rates for value-added services and premium tiersBuild personalised customer journeys based on location and traffic sourcePartner with Product and Marketing teams to deliver seamless upsell opportunitiesWhat Success Looks LikeGrowing digital sales volume and revenue contributionImproving conversion rates across all traffic sourcesReducing funnel drop-offs (especially mobile)Shifting customers toward higher-value service tiersBoosting attach rates for additional servicesDelivering industry-leading customer satisfaction scoresTelco experience is preferred, however if you’ve worked in another subscription sector (e.g. utilities) that could also workThis is a brilliant opportunity for a Senior Ecommerce Manager with experience in digital sales/ ecommerce to really shape something special and grow organically with the role. You will also have expert-level conversion optimisation and A/B testing experience, have strong commercial instincts and a deep understanding of online buyer behaviour. You will work closely with board level stakeholders, wider marketing and sales teams in a collaborative, but incredibly driven environment.Senior Ecommerce Managerc. £70k + 30% bonus + benefitsRemote (UK)