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- Tasks: Lead a team at Harvey Nichols, driving sales and enhancing customer experiences.
- Company: Join La Prairie, a luxury skincare brand known for innovation and excellence.
- Benefits: Enjoy competitive salary, generous holidays, product discounts, and growth opportunities.
- Why this job: Be part of a creative team that values passion and sustainability in beauty.
- Qualifications: Experience in skincare treatments preferred; NVQ level 3 in Beauty Therapy is a plus.
- Other info: Opportunity to host events and engage with clients in a dynamic retail environment.
The predicted salary is between 36000 - 60000 £ per year.
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LA PRAIRIE –
The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty.
A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence.
A place where dedicated and diverse professionals each contribute to an inspiring and unique environment.
A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures.
LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.
Location:
London, GB, SW1X 7RJ
Contract Type: Permanent – full-time
Description:
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? We are looking for an Account Manager to join our South Region. Managing a team of 2 Beauty Consultants/Therapists, you will be responsible for managing our counter at Harvey Nichols, London. You will implement effective weekly business plans and work towards maximising the retail performance targets. You will have the opportunity to work with our incredible existing clients whilst working towards recruiting new customers to the brand. You have the chance to utilise our beauty room to enhance the customer experience and host on/off counter events.
Main responsibilities:
- Achieve sales by using La Prairie’s selling and training guidelines.
- Set weekly and monthly targets for the team and counter.
- Traffic stop with ‘new’ launches or marketing focused promotions.
- Listen and identify customer needs.
- Invite every customer to sit down and have a skincare consultation.
- Proactively organise external events to generate business.
- Ensure the counter is fully stocked and that all products are displayed and stored in line with visual merchandising guidelines.
Applicants for this position must be able to demonstrate the following skills and experience:
- NVQ level 3 in Beauty Therapy – desired but not essential.
- Experience of providing high-quality skincare treatments to clients.
In return, La Prairie offers:
- A competitive salary and discretionary commission scheme.
- 33 holiday days (including bank holidays).
- Generous product allocation & discount.
- Long Service Awards starting with 3 years’ service.
- A free product to try every time there is a new launch.
- Contributory pension scheme – 5% employer contribution.
- Employee referral bonuses.
- A range of opportunities to develop and grow personally and professionally.
- Access to Retail Trust including virtual GP Services and HAPI app for discounts.
- Annual performance reviews so you know your La Prairie career is going in the right direction.
Reports to:
South Regional Sales Manager
We look forward to receiving your application.
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Account Manager, Harvey Nichols Knightsbridge employer: La Prairie Group AG
Contact Detail:
La Prairie Group AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Harvey Nichols Knightsbridge
✨Tip Number 1
Familiarize yourself with La Prairie's product range and their unique selling points. Understanding the brand's philosophy and key products will help you engage effectively with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Highlight any previous experience in managing a team or working in a luxury retail environment. Be prepared to discuss specific examples of how you've driven sales and improved customer experiences in past roles.
✨Tip Number 3
Showcase your ability to organize events and promotions. Think of creative ideas for on/off counter events that could attract new customers and enhance the shopping experience, as this is a key responsibility of the role.
✨Tip Number 4
Network within the beauty industry and connect with professionals who have experience in luxury skincare. This can provide valuable insights and potentially lead to referrals or recommendations for the position.
We think you need these skills to ace Account Manager, Harvey Nichols Knightsbridge
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with La Prairie's values and product offerings. Highlight your passion for luxury skincare and how it aligns with their innovative approach in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in beauty therapy and sales management. Emphasize any previous roles where you successfully managed a team or achieved sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Discuss how your skills can contribute to maximizing retail performance and enhancing customer experiences at Harvey Nichols.
Showcase Your Customer Engagement Skills: Provide examples of how you've effectively engaged with customers in past roles. Mention any experience with organizing events or consultations that led to increased sales or customer satisfaction.
How to prepare for a job interview at La Prairie Group AG
✨Show Your Passion for Skincare
Make sure to express your enthusiasm for luxury skincare and how it aligns with La Prairie's values. Share any personal experiences or knowledge about their products and how they can impact customers' lives.
✨Demonstrate Leadership Skills
As an Account Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past, focusing on achieving sales targets and enhancing customer experiences.
✨Prepare for Customer Engagement Scenarios
Think about how you would handle various customer interactions, from consultations to addressing concerns. Be ready to discuss how you would invite customers to engage with the brand and create memorable experiences.
✨Understand Visual Merchandising
Familiarize yourself with visual merchandising principles, especially in a luxury retail context. Be prepared to discuss how you would ensure the counter is visually appealing and aligned with La Prairie's branding.
