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- Tasks: As a Junior Implementation Specialist, you'll connect clients with our app tools and ensure seamless mobile experiences.
- Company: Join Venn Apps, a startup revolutionizing mobile e-commerce for top fashion and retail brands.
- Benefits: Enjoy flexible work arrangements, competitive salary, 33 days paid holiday, and regular company socials.
- Why this job: Make a real impact in a fast-growing startup while collaborating with talented teams and innovative brands.
- Qualifications: Strong communication skills, technical aptitude, and 1-2 years of experience in collaborative environments are essential.
- Other info: We value diverse perspectives and encourage all candidates to apply, even if they don't meet every requirement.
The predicted salary is between 23000 - 29000 £ per year.
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Implementation @ Venn Apps | Driving mobile innovation for next-generation retail, fashion & heritage brands
Are you ready to shape the future of e-commerce? Join Venn Apps and help build the next generation of mobile shopping experiences!
Join a rapidly scaling e-commerce mobile app startup and help bring renowned brands like REPRESENT, Sidemen, Retrofete, MKI Miyuki Zoku, Cole Buxton, JADED, MOTEL, Never Fully Dressed, and TOTEME to life through cutting-edge technology.
Work with international retailers across the UK, Europe, Australia, the Middle East, and the USA alongside an accomplished team led by experienced team leads and founders.
At Venn Apps, we build incredible e-commerce mobile apps for Shopify merchants. Our platform brings brands to life, ensuring businesses provide the best shopping experiences to their mobile customers. With over three decades of collective experience, we’ve created B2C apps that have scaled to millions of users.
The Role
As a Junior Implementation Specialist, you’ll be the bridge between clients and our powerful app creation tools, ensuring continuity between websites and mobile apps – a core differentiator of Venn Apps. You’ll play a crucial role in setting up and maintaining our clients’ mobile apps. Collaborate cross-functionally across Project Management, Customer Success, and Engineering – no two days will be the same.
What We’re Looking For:
- Strong communication and customer service skills
- Technical aptitude and ability to learn quickly
- Problem-solving attitude with troubleshooting ability
- Natural curiosity and investigative mindset – you don’t just solve problems, you dig deep to understand root causes and prevent future issues
- Quality focus with sharp attention to detail
- Organisational skills to handle multiple priorities
- 1-2 years of project or work experience in collaborative or cross-functional teams
- Comfortable navigating technical environments – you enjoy diving into new tools and technologies
Key Responsibilities:
- Learn the Venn Apps platform in-depth to provide excellent technical support
- Provide support to customers during critical launch, campaign release times, and new drops
- Collaborate with project teams to implement asset updates and changes
- Prepare new client applications for launch
- Write requirements for mobile Engineering Team to action
- Perform QA testing and troubleshoot issues
- Utilise JSON and text editing tools to update projects
Why Join Us?
- Work with cutting-edge mobile app technology
- Take on meaningful ownership with real impact
- Collaborate cross-functionally with talented individuals across Project Management, Customer Success, and Engineering
- Learn new skills and develop technical proficiency
- Work with innovative fashion and retail brands
- Opportunity to grow along with our rapidly scaling startup
We’re looking for a team player to join our implementation team, where you’ll work closely with clients and internal stakeholders to deliver exceptional experiences. While technical aptitude is valuable, what truly matters is your collaborative spirit and drive to help our clients succeed!
We value diverse perspectives and studies have shown that some candidates only apply when they meet 100% of the requirements. If you’re excited about this role but don’t tick every box, we still encourage you to apply – we’d love to hear from you.
- Office in the heart of Mayfair, London
- Competitive salary at going market rates £27,500-32,500 per annum depending on experience
- 33 days paid holiday, +1 day for every year of service
- We are an early-stage startup so your work will have a huge impact
- Flexible working arrangements (we WFH on Wednesdays!)
- Regular company socials and events (we even have a fully stocked fridge for our weekly all-hands meetings where we celebrate the weeks’ wins)
- We provide all employees with the best tools they need to excel at their job
- We are an equal-opportunity employer and value diversity
- Coaching from experienced leaders who are invested in your growth
- You will be joining a vibrant, fun, and rapidly growing team of passionate and talented individuals.
Initial Phone Screen with HR (20 minutes, remote)
Technical Skills Assessment (30 minutes, remote)
On-Site Interview: (2-2.5 hours on site)
- Role Simulation / Problem Solving Task (45 mins)
- Meet the Team (15-30 mins)
- Cross-Functional Team Interview (30 mins)
- Final Interview with Founders and/or Hiring team
We aim to provide feedback within 2-3 business days after each stage.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Software Development
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Junior Implementation Specialist | Mobile E-Commerce employer: Venn Apps
Contact Detail:
Venn Apps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Implementation Specialist | Mobile E-Commerce
✨Tip Number 1
Familiarize yourself with the Venn Apps platform and its features. Understanding how our app creation tools work will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you successfully troubleshot issues or improved processes. This will highlight your ability to dig deep and understand root causes, which is crucial for this position.
✨Tip Number 3
Emphasize your communication and collaboration skills. Since you'll be working cross-functionally, sharing specific instances where you've effectively worked with diverse teams can set you apart from other candidates.
✨Tip Number 4
Research the brands that Venn Apps collaborates with, like REPRESENT and Sidemen. Being knowledgeable about these brands and their mobile shopping experiences can help you connect better with the team during interviews.
We think you need these skills to ace Junior Implementation Specialist | Mobile E-Commerce
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Junior Implementation Specialist position. Highlight key responsibilities and required skills, such as strong communication, technical aptitude, and problem-solving abilities.
Tailor Your CV: Customize your CV to reflect relevant experience and skills that align with the job requirements. Emphasize any previous work in collaborative or cross-functional teams, as well as your comfort with technical environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific brands Venn Apps works with and express your interest in contributing to innovative mobile shopping experiences.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've tackled challenges in previous roles. Highlight your investigative mindset and ability to dig deep into issues, which is crucial for the Junior Implementation Specialist role.
How to prepare for a job interview at Venn Apps
✨Understand the Venn Apps Platform
Before your interview, take some time to familiarize yourself with the Venn Apps platform. Knowing its features and how it supports mobile e-commerce will help you demonstrate your technical aptitude and ability to learn quickly.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved problems or troubleshot issues. Highlight your investigative mindset and how you dig deep to understand root causes, as this aligns with what Venn Apps values in a candidate.
✨Emphasize Collaboration Experience
Since the role involves working cross-functionally, be ready to discuss your experience in collaborative teams. Share specific instances where you worked with different departments to achieve a common goal, showcasing your strong communication and customer service skills.
✨Prepare for Role Simulation Tasks
During the on-site interview, you'll likely face role simulation or problem-solving tasks. Practice similar scenarios beforehand, focusing on how you would approach setting up a mobile app or troubleshooting a technical issue, as this will demonstrate your readiness for the role.
