Autocentre Manager

Autocentre Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring top-notch customer service and achieving financial targets.
  • Company: Join Mr Clutch, the UK's leading Autocentre network with over 40 locations.
  • Benefits: Enjoy competitive salary, outstanding bonuses, career development, training, and company discounts.
  • Why this job: Be a role model in a supportive culture that values drive and customer satisfaction.
  • Qualifications: Minimum two years as an Autocentre Manager or relevant experience in a similar role.
  • Other info: Flexible working hours with a strong focus on team success and personal growth.

The predicted salary is between 36000 - 60000 £ per year.

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £15,000 per year, some achieve £25,000 or more! Current manager bonus structure quotes: Autocentre Manager who has been with the Company for over 16 years: It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in. Autocentre Manager who has been with the Company since 2012: It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay.\” We would consider applications from exceptional Workshop Controllers, Service Advisor or Parts Advisors who have the relevant experience and aspirations to develop their careers. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch. Our Autocentre Managers are responsible for: Promoting and maintaining the Company image, acting as a brand ambassador. Delivering outstanding customer service. Maximising volume to ensure profit and financial targets are met Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required Ensuring the security of stock and monies, being accountable for any losses Maintaining company house-keeping standards. Salary: Negotiable DOE Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat) Benefits: The Potential for up to 44 days paid leave (including bank holidays) Competitive Salary Outstanding Bonus Structure Career Development Opportunities Training at our IMI approved Training Academies (Strood/Reading) Uniform Company Discount NOW: Pension Scheme Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams! TPBN1_UKTJ

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Contact Detail:

All The Top Bananas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Autocentre Manager

Tip Number 1

Familiarise yourself with the company culture and values of Mr Clutch. Understanding their commitment to customer satisfaction and team development will help you align your approach during interviews and discussions.

Tip Number 2

Prepare specific examples from your previous experience that demonstrate your ability to lead a team and drive performance. Highlight instances where you've successfully met or exceeded targets, as this will resonate well with the hiring managers.

Tip Number 3

Network with current or former employees of Mr Clutch if possible. They can provide valuable insights into the role and the company, which can help you tailor your approach and show your genuine interest in the position.

Tip Number 4

Demonstrate your customer service skills during any interactions with the company. Whether it's through a phone call or an informal chat, showing that you prioritise customer satisfaction will set you apart as a candidate who fits their ethos.

We think you need these skills to ace Autocentre Manager

Customer Service Excellence
Team Leadership
Performance Management
Financial Acumen
Sales and Marketing Skills
Conflict Resolution
Communication Skills
Time Management
Problem-Solving Skills
Inventory Management
Health and Safety Compliance
Adaptability
Coaching and Mentoring
Strategic Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience as an Autocentre Manager. Focus on your customer service skills, team leadership, and any achievements that demonstrate your ability to meet financial targets.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific examples of how you've successfully led teams and improved customer satisfaction in previous positions.

Highlight Relevant Experience: If you have experience as a Workshop Controller, Service or Parts Advisor, be sure to emphasise this in your application. Explain how these roles have prepared you for the responsibilities of an Autocentre Manager.

Showcase Your Leadership Skills: In your application, provide examples of how you've motivated teams and driven success in past roles. This will demonstrate your capability to lead and develop a successful team, which is crucial for this position.

How to prepare for a job interview at All The Top Bananas

Showcase Your Leadership Skills

As an Autocentre Manager, you'll need to lead and motivate your team. Be prepared to discuss your previous experiences in managing teams, how you handle conflicts, and the strategies you use to inspire others.

Demonstrate Customer Service Excellence

Customer satisfaction is key in this role. Share specific examples of how you've gone above and beyond for customers in the past, and be ready to explain how you would maintain high service standards in the new position.

Understand Financial Targets

Familiarise yourself with how financial targets are set and achieved in an autocentre environment. Be ready to discuss your experience with budgeting, profit maximisation, and how you can contribute to the branch's financial success.

Research the Company Culture

Mr Clutch values teamwork and a positive work environment. Show that you've done your homework by discussing what you admire about their company culture and how you see yourself fitting into their team.

Autocentre Manager
All The Top Bananas
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