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- Tasks: Lead daily store operations and inspire your team to deliver top-notch customer service.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Be part of a mission to empower healthier lives while developing your leadership skills in a supportive environment.
- Qualifications: Previous retail management experience and strong communication skills are essential for success.
- Other info: Embrace diversity and inclusion as we celebrate unique backgrounds and experiences at H&B.
The predicted salary is between 29000 - 34000 £ per year.
Job Type: Permanent
Store Location: Clarence Street, Kingston
Hours: 38.75 hours per week
Salary: Up to £34,100 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Store Manager , you’ll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You’ll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full compliance with health and safety.
To become a Health & Wellness specialist, you’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we’d like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues’ unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Store Manager Designate employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate
✨Tip Number 1
Familiarize yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with the brand during your interview.
✨Tip Number 2
Prepare examples from your previous retail management experience that showcase your leadership skills, particularly in building high-performing teams and driving sales performance.
✨Tip Number 3
Demonstrate your ability to handle pressure by sharing specific instances where you successfully managed challenging situations in a fast-paced environment.
✨Tip Number 4
Show your enthusiasm for continuous learning by discussing any relevant training or qualifications you've pursued, especially those related to health and wellness.
We think you need these skills to ace Store Manager Designate
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager Designate position. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous retail management experience. Provide specific examples of how you've successfully led teams, managed sales targets, and delivered excellent customer service in a fast-paced environment.
Show Your Passion: Express your enthusiasm for health and wellness products in your application. Mention any relevant knowledge or personal experiences that demonstrate your commitment to the industry and align with Holland & Barrett's values.
Tailor Your Application: Customize your cover letter to reflect how your skills and experiences align with the company's EPIC values (Expertise, Pioneering, Inclusive, Caring). This will show that you are not only a fit for the role but also for the company culture.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
As a potential Store Manager, it's crucial to showcase your leadership abilities. Discuss your experience in recruiting, coaching, and motivating teams, and provide examples of how you've successfully managed a team in a retail environment.
✨Prepare for Sales Analysis Questions
Be ready to discuss how you analyze sales figures and use that data to drive performance. Prepare examples of how you've set and achieved sales targets in the past, and how you can apply that knowledge to this role.
✨Emphasize Flexibility and Agility
Highlight your ability to multitask and adapt to changing situations. Retail environments can be fast-paced, so share instances where you've successfully handled pressure and maintained high standards of service.
