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For Companies At a Glance
- Tasks: Negotiate and manage hotel contracts while ensuring client satisfaction.
- Company: Join Miki Travel, a leader in travel arrangements across Europe.
- Benefits: Enjoy hybrid work options, travel opportunities, and a dynamic work environment.
- Why this job: Be a key player in creating unforgettable travel experiences and building strong partnerships.
- Qualifications: 2-5 years of hotel contract management experience and strong negotiation skills required.
- Other info: Flexibility to travel internationally is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
Direct message the job poster from Miki Travel Europe
Human Resources Assistant at Miki Travel
Miki Travel is looking to recruit Hotel Contract Managers to join our Austrian team. In this role, you will be responsible for developing, negotiating, and overseeing contracts with hotels and accommodation partners, ensuring they align seamlessly with the requirements of our clients. By fostering strong relationships with our accommodation partners, you will play a pivotal role in delivering exceptional and tailored experiences. Your focus on meticulous contract administration, risk management, and cost control will contribute to the overall efficiency and success of our operations.
This role will be based either in London (on a hybrid basis with some office attendance) or destination-based on a work from home basis. Flexibility to travel will be required on a regular basis to visit hotels, negotiate contracts face to face as well as representing the company at trade events.
Main Responsibilities
- Report to Area Manager to discuss and agree product requirements, identifying key properties within assigned destinations.
- Be the ambassador of Miki, as the first point of contact of our supplier base, acting in a professional manner at all times.
- Negotiate with accommodation suppliers and regularly monitor to ensure MIKI has competitive rates and conditions.
- Actively negotiate special offers, exclusive deals, overrides with all hotels throughout the year.
- Ensure all hotels are re-contracted with specific deadlines.
- Address and resolve any standard/service level issues with suppliers.
- Investigate and resolve internal issues with operation/account colleagues.
- Closely monitor the production, pricing competitiveness and availability.
- Liaise with the co-ordination and data management teams to communicate inventory and pricing changes as well as ensuring hotel information is accurate.
- Setting sales strategy for contracted portfolio and highlighting high demand events.
- Conduct required number of business trips to improve relations with suppliers and negotiate best in market rates in line with business requirements.
- Identify new product in line with room nights and sales requirements.
- Undertake ongoing analysis of product and quality within contracting area to maintain consistent product offering for clients.
- Keep abreast of internal changes to systems and processes in order to contract more efficiently and effectively.
- Enhance market knowledge through participation in trade events and media publications.
- Superb interpersonal and communications skills.
- Strong business analysis and negotiations skills.
- Self-motivated and results driven individual.
- Ability to develop close working relationships with suppliers.
- Ambitious individual with ability to think on his/her feet, multi-task and prioritise own workload.
- Ability to travel internationally.
Required experience / knowledge
- 2-5 years’ experience working as a Hotel Contract Manager in Europe.
- Proficiency in written and verbal English.
- Valid driving license required.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Sales and Product Management
- Industries: Travel Arrangements and Hotels and Motels
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Hotel Contracts Manager - Austria employer: Miki Travel Europe
Contact Detail:
Miki Travel Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Contracts Manager - Austria
✨Tip Number 1
Make sure to research Miki Travel and its values thoroughly. Understanding the company's mission and how they operate will help you tailor your approach during interviews and discussions with the hiring team.
✨Tip Number 2
Network with current or former employees of Miki Travel on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Hotel Contracts Manager role, which can give you an edge.
✨Tip Number 3
Prepare for potential face-to-face negotiations by practicing your negotiation skills. Since this role involves a lot of direct interaction with hotel partners, being confident in your negotiation tactics will be crucial.
✨Tip Number 4
Stay updated on the latest trends in the travel and hospitality industry. Being knowledgeable about market conditions and competitor offerings will not only impress during interviews but also help you in your future role.
We think you need these skills to ace Hotel Contracts Manager - Austria
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hotel Contracts Manager. Familiarize yourself with contract negotiation, relationship management, and the travel industry to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 2-5 years of experience in hotel contract management. Provide specific examples of successful negotiations or partnerships you've developed in previous roles.
Showcase Your Skills: Demonstrate your superb interpersonal and communication skills in your application. Mention any relevant business analysis and negotiation skills that align with the job description to stand out.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your understanding of Miki Travel's values and how you can contribute to their success. Mention your flexibility to travel and your ability to work independently or as part of a team.
How to prepare for a job interview at Miki Travel Europe
✨Showcase Your Negotiation Skills
Since the role heavily involves negotiating contracts with hotels, be prepared to discuss your past experiences in negotiation. Share specific examples where you successfully secured favorable terms or resolved conflicts.
✨Demonstrate Market Knowledge
Familiarize yourself with the current trends in the hotel industry and the specific market in Austria. Being able to discuss recent developments or challenges in the sector will show your commitment and understanding of the role.
✨Highlight Relationship-Building Abilities
This position requires strong interpersonal skills. Be ready to talk about how you've built and maintained relationships with suppliers or partners in previous roles, emphasizing your communication style and approach.
✨Prepare for Travel Flexibility Questions
Since the job requires regular travel, be prepared to discuss your availability and willingness to travel. Share any relevant experiences that demonstrate your adaptability and how you manage work-life balance while on the road.
