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- Tasks: Lead eCommerce trading, optimize user experience, and drive revenue growth.
- Company: Join a fast-growing, award-winning brand known for high-quality, timeless products.
- Benefits: Competitive salary up to £80k plus bonuses, with opportunities for career progression.
- Why this job: Be part of a dynamic team that empowers individuality and drives online success.
- Qualifications: 5+ years in eCommerce trading; proficient in Shopify, Google Analytics, and digital marketing tools.
- Other info: Ideal for those looking to make a significant impact in a scaling business.
The predicted salary is between 48000 - 64000 £ per year.
Head of E-commerce Trading | Multi-channel Business | Scale Up | up to £80k Basic + Bonus
A fast-growing, award-winning brand, renowned for its high-quality, timeless products, is seeking a Head of eCommerce Trading to join their team as they expand. The company is committed to empowering customers to express their individuality with confidence and style, and the Head of eCommerce Trading will play a key role in driving the commercial success of their online store through applying both a hands-on and strategic approach.
Role Overview:
The Head of eCommerce Trading will be responsible for managing the commercial performance of the e-commerce platform, optimising the user experience, and implementing effective merchandising and promotional strategies to drive revenue growth. This individual will work closely with marketing, content, operations, and development teams to enhance the customer journey and maximise conversion rates.
Key Responsibilities in the position of Head of E-commerce Trading:
- Oversee the P&L for the e-commerce store, ensuring that revenue and margin targets are met through effective performance tracking and KPI management.
- Provide regular sales and performance forecasts and report findings to senior management.
- Analyse website performance, sales trends, and key metrics including conversion rates, AOV, traffic, to identify growth opportunities.
- Work with paid media agencies to optimise performance against budgets and ROAS targets.
- Manage the activity and merchandising of the website, ensuring product descriptions, imagery, and information are accurate.
- Optimise product categorisation and cross-selling opportunities to enhance conversion rates.
- Work with the buying and merchandising teams to plan and execute product launches and ensure new products are well-supported by marketing.
- Plan and execute seasonal promotions, sales, and marketing campaigns.
- Collaborate with marketing teams to drive traffic through SEO, PPC, email, and social media.
- Ensure competitive pricing and accurate discount positioning.
- Manage relationships with paid media agencies to ensure sales targets are met.
- Ensure a seamless and intuitive shopping experience, optimising the website’s layout, navigation, and checkout process.
- Collaborate with UX designers to A/B test and implement changes that increase conversion rates.
- Identify and address friction points in the user journey to enhance overall site performance.
- Lead and develop a team of digital executives, managing their workload and career progression.
- Work collaboratively across teams, including tech, buying/merchandising, logistics, customer service, and creative, to ensure smooth operations.
- Act as the main point of contact for external paid media and CRM agencies.
To be considered for the position of Head of E-commerce Trading, you will offer the following:
- A minimum of 5 years in eCommerce trading
- Proficient in Shopify, Klaviyo, Google Analytics, CRM platforms, Meta Ads, Google Ads, and TikTok Ads.
- Strong ability to analyse data and use insights to drive performance decisions.
- Experience managing multiple projects in a fast-paced environment.
- Proven ability to manage and mentor teams and collaborate with cross-functional stakeholders.
It is desirable to have a track record of working in an SME/owner managed business.
To be considered for the position of Head of E-commerce Trading, apply today!
BBBH32572
Seniority level
Director
Employment type
Full-time
Job function
Marketing
Industries
Retail Apparel and Fashion
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Head of Ecommerce Trading employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ecommerce Trading
✨Tip Number 1
Familiarize yourself with the latest trends in eCommerce trading, especially in the retail and fashion sectors. Understanding what drives consumer behavior online will help you stand out as a candidate who can bring valuable insights to the role.
✨Tip Number 2
Network with professionals in the eCommerce space, particularly those who have experience with platforms like Shopify and Klaviyo. Engaging with industry peers can provide you with insider knowledge and potentially lead to referrals.
✨Tip Number 3
Showcase your analytical skills by preparing case studies or examples of how you've used data to drive performance in previous roles. Being able to discuss specific metrics and outcomes will demonstrate your capability to manage P&L effectively.
✨Tip Number 4
Highlight your experience in leading teams and collaborating across departments. The ability to work with marketing, tech, and customer service teams is crucial for this role, so be ready to share examples of successful cross-functional projects you've managed.
We think you need these skills to ace Head of Ecommerce Trading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce trading, particularly your proficiency with platforms like Shopify and Google Analytics. Emphasize your ability to analyze data and drive performance decisions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for eCommerce and how your background aligns with the company's mission of empowering customers. Mention specific achievements that demonstrate your capability in managing P&L and optimizing user experiences.
Showcase Your Analytical Skills: Provide examples of how you've used data analysis to identify growth opportunities in previous roles. Highlight any experience with KPIs, conversion rates, and sales trends to show your strategic approach.
Prepare for Potential Questions: Anticipate questions related to your experience with cross-functional collaboration and team management. Be ready to discuss how you’ve led teams and worked with various departments to achieve eCommerce goals.
How to prepare for a job interview at Zachary Daniels
✨Showcase Your E-commerce Expertise
Be prepared to discuss your previous experience in e-commerce trading, particularly how you've driven revenue growth and optimized user experiences. Highlight specific examples where you've successfully managed P&L and met sales targets.
✨Demonstrate Data-Driven Decision Making
Since the role requires strong analytical skills, come equipped with examples of how you've used data insights to inform your strategies. Discuss tools like Google Analytics and how you've leveraged them to improve conversion rates.
✨Collaborative Mindset
Emphasize your ability to work cross-functionally. Share experiences where you've collaborated with marketing, tech, and merchandising teams to enhance the customer journey and drive traffic to the e-commerce platform.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare to discuss how you would handle specific challenges, such as optimizing a poorly performing product category or managing a seasonal promotion effectively.
