Call Centre Operative

• Assist with the booking and confirmation of jobs

• Communicating with clients predominantly via telephone and also email

• Provide support for the Logistics Manager in relation to commercial administration of the business

• Process jobs and follow up any questions or queries with the clients

• Liaise with the field regarding logistical or onsite queries – should there be problems finding location or gaining access

• Liaise with the field to make sure that reports are returned to the office within the client agreement

• Monitor urgent surveys being processed

• Log all non-conformities and complaint information onto the computer

• Assist the Logistics Manager with producing information for the manager

Are you someone who wants to work in a vibrant, friendly office where you have the opportunity to grow alongside a market leader in the Water Hygiene Industry?

If you are someone who enjoys being around a supportive team which includes excellent employee benefits, then we to hear from you., * Good IT skills including MS Office

• Confident phone manner and customer service

• Excellent communication skills (internal and external customers)

• Confident in the use of the internet to source accommodation and transport

• Exceptional organisational skills

• An eye for detail

• Being able to work as part of a team but also able to work on own initiative

• Employee discount

• Referral programme

HSL Compliance

Ross-on-Wye HR9 5BP

Full-time, If you believe you fulfil the above criteria for this fantastic opportunity, please send your CV and Covering Letter to: recruitment@hslcompliance.com.