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- Tasks: Join our team as a Field Service Engineer, providing top-notch technical support to customers.
- Company: Minebea Intec is a global leader in industrial weighing and inspection technologies with 150 years of innovation.
- Benefits: Enjoy a competitive salary, company vehicle, flexible benefits, and 22 days paid holiday.
- Why this job: Be part of a dynamic team, work with cutting-edge technology, and make a real impact in various industries.
- Qualifications: Experience with inspection machinery and strong communication skills are essential; travel required.
- Other info: Work from home with travel across the UK and occasional on-call duties.
The predicted salary is between 30000 - 42000 £ per year.
Field Service Engineer – Technical Customer Support
Minebea Intec UK Birmingham searches for an employee as soon as possible as
Field Service Engineer (m/f/d) – Engineering
Minebea Intec is a leading manufacturer of industrial weighing and inspection technologies. With its headquarters in Hamburg, Germany, we offer products and services that have stood for innovation, performance, and reliability for about 150 years. Our product portfolio includes high-resolution platform scales, load cells, vessel and silo scales, checkweighers, metal detectors, X-ray inspection systems, and intuitive software solutions. With around 1000 employees at 19 sites worldwide and a network of over 200 certified distribution partners, we are a global player in our industry.
Location: Work from home with travel to customer locations throughout the UK.
Job Outline: Our UK team based in Birmingham is seeking an enthusiastic Service Engineer with experience in the weighing and product inspection industry, including checkweighers, metal detection, and X-ray systems. The role is field-based and will serve contracts across the UK and occasionally Ireland. We operate primarily in the food, beverage, and pharmaceutical industries; however, there are also clients from a broad spectrum of industries.
Responsibilities:
- Reporting to the UK Service Manager.
- Responsible for ensuring that customers receive the level of service they have come to expect from a premium brand.
- Capable of working alone or in a team to commission, calibrate, or repair the full range of our equipment.
Qualifications:
- Experience with inspection machinery such as checkweighers, X-ray, and metal detection.
- Knowledge of the food, beverage, and pharmaceutical industries.
- Distinct communication and analytical skills.
- Willing to travel throughout the UK with overnight stays as required.
- Willing to join the rota for being on call out of hours to service our customers who require 24/7 response.
- Software experience would be an advantage.
What We Offer:
- Competitive salary.
- Company vehicle, tools, safety equipment, phone, and laptop.
- Necessary training and support.
- Flexible benefits scheme.
- Initial 22 days paid holiday.
- Incentive/bonus scheme.
- Medium-sized company, embedded in a global group of companies.
Our Brand Values: Leading Technology – Trusted – Intuitive – Professional
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Information Technology
Industries: Machinery Manufacturing
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Field Service Engineer - Technical Customer Support employer: MinebeaMitsumi Europe
Contact Detail:
MinebeaMitsumi Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Technical Customer Support
✨Tip Number 1
Familiarize yourself with the specific technologies and products that Minebea Intec offers, such as checkweighers and X-ray inspection systems. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the weighing and inspection industry. Attend relevant trade shows or online webinars to connect with potential colleagues and learn more about the latest trends and technologies in the field.
✨Tip Number 3
Prepare for technical questions related to the food, beverage, and pharmaceutical industries. Understanding the specific challenges these sectors face can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to travel, as this role requires it. Highlight any previous experience you have with fieldwork or customer-facing roles to showcase your adaptability.
We think you need these skills to ace Field Service Engineer - Technical Customer Support
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Service Engineer position. Understand the key responsibilities and qualifications required, especially the experience with inspection machinery and knowledge of the food, beverage, and pharmaceutical industries.
Tailor Your CV: Customize your CV to highlight relevant experience in the weighing and product inspection industry. Emphasize any previous roles that involved checkweighers, metal detection, or X-ray systems, and showcase your communication and analytical skills.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Mention your willingness to travel and be on call, and explain how your background aligns with Minebea Intec's brand values of leading technology and professionalism.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial for a technical role like this one.
How to prepare for a job interview at MinebeaMitsumi Europe
✨Show Your Technical Expertise
Make sure to highlight your experience with inspection machinery like checkweighers, X-ray systems, and metal detection. Be prepared to discuss specific projects or challenges you've faced in these areas.
✨Demonstrate Your Communication Skills
Since the role involves interacting with customers, it's crucial to showcase your distinct communication skills. Practice explaining complex technical concepts in a simple way, as you might need to do this with clients who are not technically inclined.
✨Emphasize Your Flexibility and Willingness to Travel
The job requires travel throughout the UK and occasional overnight stays. Be ready to discuss your availability and willingness to be on call for after-hours service, as this is an important aspect of the role.
✨Align with Company Values
Familiarize yourself with Minebea Intec's brand values: Leading Technology, Trusted, Intuitive, and Professional. During the interview, try to align your answers and experiences with these values to show that you're a good cultural fit.
