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For Companies At a Glance
- Tasks: Serve food and beverages, ensuring excellent customer service and teamwork.
- Company: BaxterStorey is a leading hospitality provider focused on exceptional experiences.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and bespoke training opportunities.
- Why this job: Join a vibrant team dedicated to creating unforgettable moments in hospitality.
- Qualifications: Passion for food and customer service; previous experience is a plus.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
Overview
Title: General Assistant
Location: 12 New Fetter Lane
Salary: 13.85 PH
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a FOH/Barista who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description
- Customer Service – provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
- Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
- Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
- Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas
Qualifications
- Have a contagious passion for food and/or customer service
- Barista skills is a must
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
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General Assistant employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with BaxterStorey's core values and mission. When you understand what they stand for, you can tailor your conversations during interviews to reflect how your personal values align with theirs.
✨Tip Number 2
Showcase your passion for hospitality in any interactions you have with the team. Whether it's through networking or during the interview process, expressing genuine enthusiasm for providing exceptional service can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since collaboration is key in this role, think of specific examples where you've successfully worked as part of a team, especially in fast-paced environments like food service.
✨Tip Number 4
Research common food safety and sanitation practices. Even if you don't have extensive experience, demonstrating knowledge in these areas can show your commitment to maintaining high standards in the workplace.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the General Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Your Passion: In your cover letter, express your enthusiasm for hospitality and customer service. Mention specific experiences where you provided excellent service or worked collaboratively in a team, as this aligns with BaxterStorey's values.
Highlight Relevant Experience: If you have previous experience in food service or a similar role, make sure to detail this in your CV. Use bullet points to clearly outline your responsibilities and achievements, focusing on teamwork and customer satisfaction.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at BaxterStorey
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for providing excellent customer service. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Team Spirit
BaxterStorey values collaboration, so highlight your ability to work well within a team. Discuss instances where you supported colleagues or contributed to a positive team environment, showcasing your teamwork skills.
✨Know the Company Values
Familiarise yourself with BaxterStorey's core values such as being visionary and creatively collaborative. During the interview, relate your personal values to theirs, demonstrating that you align with their mission and culture.
✨Prepare for Customer Service Scenarios
Anticipate questions about handling difficult situations or guest complaints. Prepare thoughtful responses that illustrate your problem-solving skills and your commitment to maintaining high standards of service.
