Employee Relations Advisor

Employee Relations AdvisorLocation: Speke, Liverpool (Hybrid – 4 days office, 1 day home)Hours: Part-time, Monday-Friday, 25 hours per week (Full time equivalent – 35 hours)Salary: £35,000 pro-rata + 27 days holiday plus bank holidays (pro-rata)At FRC Group, our mission is simple but ambitious: to End Furniture Poverty. Guided by our values of Bravery, Creativity, Passion, and Professionalism, we combine commercial success with a social heart. Now, we’re looking for an experienced and proactive Employee Relations Advisor to join our People & Culture team and help us create a positive, fair and supportive workplace for everyone.About the roleAs an Employee Relations Advisor, you’ll be the go-to expert for managers and employees on all things employee relations. You’ll provide pragmatic, legally sound advice and manage ER cases from start to finish — from absence and performance issues to disciplinary and grievance matters. You’ll coach managers, contribute to policy improvements, and help us build a culture where colleagues feel valued and supported.What you’ll doAct as a main point of contact for HR and ER queriesAdvise managers and employees on ER matters in line with UK employment law, ACAS best practice and our policies.Manage a varied caseload, ensuring fair, consistent and timely resolutions.Draft and review case documentation, including letters, reports and records.Support the HR Business Partner with proactive interventions to improve employee experience and retention.Monitor ER trends and provide insights to shape policy and training.Deliver and support manager training on ER and employment law updates.About youYou’ll have a strong understanding of UK employment law and experience managing a variety of ER cases. You’re a confident communicator, able to build trust at all levels, and you approach challenges with resilience, empathy, and a solutions focus.Essential:CIPD Level 5 qualification (or equivalent).Proven experience managing ER cases independently.Excellent written and verbal communication skills.Desirable:HR experience in logistics/manufacturing.Broader HR generalist experience.Why join us?Be part of an organisation with a strong social mission and clear values.A role where your expertise truly makes a difference to people’s working livesBenefits27 days holiday per year plus bank holidaysUp to 10% pension matchStaff purchase schemesMedicash health insuranceEmployee assistance programTravel passesCycle to work schemeBirthday celebrations and mealsValues awards & vouchers3 paid volunteering days per yearFree parkingDeath in serviceEnhanced maternity and paternity payFree tea, coffee, and fruitWonderful Wednesdays – Free Toast and gatheringsTraining and Development opportunitiesA great place to work with a positive social impactInterested?Apply now and help us make our workplace even better while contributing to a mission that changes lives.