At a Glance
- Tasks: Assist customers in Spanish, providing top-notch service and support.
- Company: Join a friendly office environment in Swindon, focused on teamwork and communication.
- Benefits: Enjoy Monday to Friday hours, weekly pay, and enhanced overtime rates.
- Why this job: Perfect for language lovers seeking a supportive workplace with no weekend shifts.
- Qualifications: Fluency in Spanish and a passion for helping others are essential.
- Other info: Temporary position from May to August 2025 with full training provided.
Do you speak Spanish? Would you like a role where you can utilise your language skills? We are recruiting for a Spanish speaking Customer Service Advisor to work within a friendly office in the Swindon area.
About the Role:
- Monday to Friday
- No weekends!
- 7:30am-3.30pm or 8.30am-4.30pm
- Temporary - May 2025 to August 2025
- Weekly pay £15.38ph + enhanced overtime rates
- Full training will be provided
Spanish Speaking Customer Service Advisor employer: 911 Staffing Ltd
Contact Detail:
911 Staffing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spanish Speaking Customer Service Advisor
✨Tip Number 1
Brush up on your Spanish language skills, especially in customer service scenarios. Practising common phrases and responses can help you feel more confident during the interview.
✨Tip Number 2
Familiarise yourself with common customer service tools and software. Being knowledgeable about these can give you an edge and show that you're ready to hit the ground running.
✨Tip Number 3
Research StudySmarter and our values. Understanding our mission and how we operate will allow you to tailor your conversation during the interview and demonstrate your enthusiasm for joining our team.
✨Tip Number 4
Prepare to discuss your previous customer service experiences, particularly those involving language barriers or challenging situations. This will showcase your problem-solving skills and adaptability.
We think you need these skills to ace Spanish Speaking Customer Service Advisor
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your Spanish language skills in your CV and cover letter. Mention any relevant experience where you used these skills, especially in customer service roles.
Tailor Your CV: Customise your CV to reflect the specific requirements of the Customer Service Advisor role. Include any previous customer service experience and highlight your ability to work in a team and handle customer inquiries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Explain why you want to work in this position and how your skills make you a great fit.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at 911 Staffing Ltd
✨Showcase Your Language Skills
Since the role requires Spanish fluency, be prepared to demonstrate your language skills during the interview. Practice common customer service scenarios in Spanish to show your confidence and proficiency.
✨Familiarise Yourself with Customer Service Principles
Brush up on key customer service principles and best practices. Be ready to discuss how you would handle various customer situations, especially those that may arise in a bilingual context.
✨Research the Company Culture
Understanding the company culture can help you tailor your responses. Look into their values and mission statement, and think about how your personal values align with theirs.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about team dynamics, training opportunities, or what a typical day looks like for a Customer Service Advisor.