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- Tasks: Lead daily operations and drive business results at Palm Court Restaurant.
- Company: Join The Langham, London, Europe's first Grand Hotel and a Forbes 5* rated property.
- Benefits: Enjoy paid overtime, 28-33 days holiday, and discounts at hotels and restaurants.
- Why this job: Be part of a luxury dining experience and inspire a talented team in a prestigious environment.
- Qualifications: Experience in a luxury 5* setting with strong financial acumen and excellent communication skills.
- Other info: Opportunities for career growth and a vibrant workplace culture with social events.
The predicted salary is between 36000 - 60000 £ per year.
Palm Court Restaurant ManagerPalm CourtThe Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for Palm Court Restaurant Manager to join our talented Palm Court team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
As a Palm Court Restaurant Manager, your main role will be to:
● adopt a strategic approach in achieving business results
● lead and drive the daily operations of the restaurant
● take ownership of the profitability of the restaurant
● develop and deliver on-target KPI results
● demonstrate a real understanding of achieving and maintaining quality through effective service management
● maintain an in-depth knowledge of the competitive environment and outlet market trends, through competitor site visits, trade media/forums and appropriate press reviews
● recruit, retain, lead, develop and inspire the restaurant team in delivering excellent service and build guest loyalty
● work collaboratively with management colleagues to further the overall business objectives of the hotel
ABOUT YOU
● similar high end experience in a luxury 5* environment
● passion for and excellent knowledge of food, beverage and service
● strong financial acumen
● motivating skills, creating a strong teamwork ethic
● a passion in ensuring a delightful experience for clients and guests alike
● great charisma, personality and presence
● confidence, professionalism and engaging personality
● excellent communication skills and very good level of English
YOUR BENEFITS
Financial Wellbeing
● Paid Overtime
● Discretionary Service Charge
● 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
● Access to Wagestream – a salary advance benefit
● Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affliated hotels
● Discounted accommodation at The Langham, London for you and your family
● Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
● Up to £750 Recommend a Friend referral bonus
● Seasonal Travelcard loan
● A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
● Company pension plan
● Life insurance
● Discounts in various high street and online shops
Mental Wellbeing
● Colleague recognition system – being recognised and rewarded for positive guest comments or when you showcase one of our company values
● Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
● 2 staff parties per year and several colleague social and community events
● Access to the Employee Assistance Programme by Hospitality Action (24/7)
● Access to Qualified Mental Health First Aiders on site
● Most Valued Colleague of the Month and Year Awards
● Long Service Awards
Physical
Palm Court Dining Head (Hiring Immediately) employer: The Langham Hotel London
Contact Detail:
The Langham Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Palm Court Dining Head (Hiring Immediately)
✨Tip Number 1
Make sure to showcase your experience in high-end dining environments during your conversations. Highlight specific examples of how you've successfully managed restaurant operations and driven profitability.
✨Tip Number 2
Demonstrate your passion for food and beverage by discussing current trends and your knowledge of the competitive landscape. This will show that you are proactive and engaged in the industry.
✨Tip Number 3
Emphasize your leadership skills and ability to inspire a team. Share stories about how you've motivated staff to deliver exceptional service and build guest loyalty.
✨Tip Number 4
Prepare to discuss your financial acumen in detail. Be ready to explain how you've used financial metrics to drive performance and achieve key performance indicators in previous roles.
We think you need these skills to ace Palm Court Dining Head (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Palm Court Restaurant Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in high-end dining environments. Showcase specific examples of how you've successfully managed restaurant operations, led teams, and achieved business results.
Showcase Your Passion: Express your passion for food, beverage, and service in your application. Use engaging language to convey your enthusiasm for creating delightful experiences for guests, which aligns with the values of The Langham.
Tailor Your Communication: Ensure that your application reflects excellent communication skills. Use clear and professional language, and make sure to proofread for any errors. This is especially important given the emphasis on strong communication in the job description.
How to prepare for a job interview at The Langham Hotel London
✨Showcase Your Leadership Skills
As a Palm Court Restaurant Manager, you'll need to lead and inspire your team. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and any specific strategies you've used to enhance teamwork and service quality.
✨Demonstrate Financial Acumen
Since the role involves taking ownership of profitability, be ready to talk about your experience with budgeting, cost control, and achieving financial targets. Share examples of how you've successfully managed restaurant finances in the past.
✨Know the Competitive Landscape
Familiarize yourself with the current trends in the luxury dining sector and the competitive environment. Discuss any recent competitor visits or market research you've conducted, and how this knowledge can benefit the restaurant.
✨Communicate with Confidence
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently. Be prepared to engage in discussions about guest experiences and how you would ensure a delightful atmosphere for clients.
