Assistant Store Manager

Join Our Team as an Assistant Store Manager! Are you a dynamic and customer-focused individual looking for a new opportunity? We are seeking two Assistant Store Managers to join our Alton and Petersfield facilities and support their growth. You will be joining a team with an opportunity to shine. We are looking for flexibility as you will be expected to work across both locations as and when required. If you are looking for a fast-paced environment where you can bring excellent organisation and administration skills and deliver excellent customer service, this could be the perfect role for you!

Key Responsibilities:

• Sales: Responding quickly and proactively to enquiries, maintaining regular contact with supporting organisations, and maintaining existing customers.
• Customer Service: Deliver exceptional service to our customers at all times with a ‘can-do’ approach, from handling inquiries to processing reservations and managing their storage needs.
• Health & Safety: Ensure the highest standards of cleanliness are maintained. Monitor and act as required regarding pest control, landscaping, cleaning, repairs, and maintenance, conduct regular fire risk assessments, and ensure Health and Safety requirements are adhered to.
• Administration: Maintain accurate records, monitor rent payments and arrears, maintain and update the various systems, ensuring all company information is processed appropriately.

What We’re Looking For:

• Experience: Previous experience in administration is essential. Experience in the self-storage industry is a plus, but not essential.
• Skills: Excellent organisational skills, able to deal with changing priorities, and with the ability to work independently.
• Tech-Savvy: Comfortable using management software and Microsoft Office 365. Full training will be given.
• Customer-Oriented: A friendly, approachable manner with a focus on customer satisfaction.

Why Join Us?

• Competitive salary.
• Opportunities for career development and growth within our expanding company.
• Employee discounts on storage units and retail items.
• Pension plan and other benefits.
• On-site parking and a supportive team environment.

How to Apply: If you’re ready to take the next step in your career, we would love to hear from you! Please submit your CV and a covering letter detailing your relevant experience to (url removed) NO AGENCIES PLEASE