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- Tasks: Manage rent collections and resolve tenant queries in a dynamic property management team.
- Company: Join a thriving property management company focused on growth and innovation.
- Benefits: Enjoy hybrid working, competitive salary, 25 days holiday, and private medical insurance.
- Why this job: Be part of a supportive team that values collaboration and offers career growth opportunities.
- Qualifications: Experience in credit control, strong communication skills, and a proactive problem-solving attitude required.
- Other info: Dog-friendly office and enhanced parental leave pay available.
The predicted salary is between 28000 - 46000 £ per year.
Credit Controller – Property Industry Location: Central London (Hybrid Working Available) Hours: Monday to Friday, 9:30 AM – 6:00 PM Salary: £35,000 – £40,000 per annum Employment Type: Permanent We’re seeking a proactive and experienced Credit Controller to join a growing, dynamic team within a thriving property management company. This role offers a fantastic opportunity to play a vital part in maintaining healthy cash flow and client relationships. Reporting directly to the Credit Control Manager, you’ll work closely with a collaborative team to ensure timely rent collections, resolve tenant queries, and escalate issues where necessary. Key Responsibilities Collect rents and charges from tenants, maintaining a minimum of 98% collection rates. Handle 30+ calls daily to manage arrears and tenant accounts. Resolve tenant queries, provide invoices, and ensure timely responses to communications. Follow debt recovery procedures, reconcile ledgers, and prepare documentation for legal action when required. Collaborate with property managers to address disputes and provide adhoc reporting.About You Proven credit control experience, preferably in a customer-facing role. Strong communication, numerical, and analytical skills. Organized, detail-oriented, and capable of managing competing demands under pressure. Empathetic yet assertive, with a proactive approach to problem-solving. Confident IT skills and ability to adapt to new systems.What’s in It for You? Competitive salary and discretionary bonus 25 days holiday plus UK bank holidays Hybrid working flexibility Private medical insurance Enhanced parental leave pay (subject to eligibility) Company pension Dog-friendly office policy Join a supportive, forward-thinking company that values growth, teamwork, and innovation. How to Apply If you’re ready to take the next step in your credit control career, we’d love to hear from you! Apply today
Credit Controller - Property employer: Cedar
Contact Detail:
Cedar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Property
✨Tip Number 1
Familiarize yourself with the property management industry. Understanding the specific challenges and nuances of credit control in this sector will help you stand out during interviews.
✨Tip Number 2
Highlight your experience with high collection rates. Be prepared to discuss specific strategies you've used to maintain or improve collection rates, as this is a key responsibility in the role.
✨Tip Number 3
Demonstrate your communication skills. Since you'll be handling tenant queries and managing calls, showcasing your ability to communicate effectively and empathetically will be crucial.
✨Tip Number 4
Prepare examples of how you've resolved disputes or escalated issues in previous roles. This will show your proactive approach to problem-solving, which is essential for this position.
We think you need these skills to ace Credit Controller - Property
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your credit control experience, especially in customer-facing roles. Emphasize your communication, numerical, and analytical skills, as these are crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive approach to problem-solving and your ability to manage competing demands under pressure. Mention specific examples from your past experience that demonstrate your skills.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements, such as collection rates or successful resolutions of tenant queries. This will help illustrate your effectiveness in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials to ensure there are no errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cedar
✨Show Your Credit Control Experience
Be prepared to discuss your previous credit control roles in detail. Highlight specific examples where you successfully maintained high collection rates and resolved tenant queries effectively.
✨Demonstrate Strong Communication Skills
Since the role involves handling over 30 calls daily, practice articulating your thoughts clearly. Prepare to showcase how you've effectively communicated with tenants and property managers in past experiences.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of instances where you had to handle disputes or escalated issues, and be ready to explain your approach and the outcomes.
✨Familiarize Yourself with Debt Recovery Procedures
Brush up on debt recovery processes and legal documentation. Being knowledgeable about these procedures will demonstrate your preparedness and understanding of the role's responsibilities.
