At a Glance
- Tasks: Lead the team, manage store operations, and ensure a great customer experience.
- Company: Join Vivienne Westwood, a brand committed to quality and sustainability.
- Benefits: Enjoy perks like commission, discounts, health support, and generous leave.
- Why this job: Be part of a company that values its people and the planet while growing your career.
- Qualifications: 2-5 years in luxury retail management with strong leadership and communication skills.
- Other info: Apply early as positions may close before the deadline.
The predicted salary is between 28800 - 43200 £ per year.
Vivienne Westwood is looking for an Assistant Manager to join our team based in the Manchester Store. You will join us on a full-time, permanent basis.
If you’re interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides an excellent benefits package to support its employees, keep reading….
KEY RESPONSIBILITIES
- Demonstrate a strong awareness of the business within the framework of defined brand objectives and KPIs.
- Handle issues in a timely manner according to company policies and operational procedures.
- Provide regular feedback to the Retail Area Manager regarding store performance and other store operative issues.
- Achieve store budget and optimize sell-out within the budget provided.
- Manage all cash and credit card handling and banking procedures according to company guidelines.
- Ensure that product deliveries and movements are processed according to company stock management guidelines.
- Be responsible for the good image of the store, always ensuring it is clean and well maintained according to the company visual merchandising standards.
- Lead by example, acting as a role model for the team.
- Coach and train the staff to improve the business performance.
WHAT WE ARE LOOKING FOR IN OUR ASSISTANT MANAGER:
- Have between 2 and 5 years of experience in a luxury retail business as a manager or assistant manager.
- Have strong experience in managing, developing and motivating a sales team.
- Have excellent communication skills (both verbal and non-verbal) and be able to meet and exceed customers’ expectations every time.
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role.)
BENEFITS
- Commission/Bonus.
- Uniform allowance.
- Staff discounts.
- Training.
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.).
- Cycle to work scheme.
- Generous annual leave allowance.
- Pension Scheme.
- Perkbox membership: access to a wide range of perks, discounts, and wellness resources.
- Opportunity to develop new skills and progress in your career.
- Opportunity to work for a company that cares and believes in its people and the environment.
Applications may close before the deadline, so please apply early to avoid disappointment.
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
For our privacy statement please visit this link .
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Assistant Store Manager employer: Vivienne Westwood Ltd.
Contact Detail:
Vivienne Westwood Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarize yourself with Vivienne Westwood's brand values and mission. Understanding their commitment to quality products and environmental awareness will help you align your responses during the interview, showcasing that you're a good fit for their culture.
✨Tip Number 2
Prepare specific examples from your previous experience in luxury retail where you successfully managed a team or improved sales performance. Highlighting these achievements will demonstrate your capability to meet the key responsibilities outlined in the job description.
✨Tip Number 3
Practice your communication skills, both verbal and non-verbal. Since excellent communication is crucial for this role, consider role-playing common customer scenarios or team management situations to build your confidence.
✨Tip Number 4
Research the latest trends in luxury retail and be prepared to discuss how they could impact store performance. Showing that you are knowledgeable about the industry will impress the hiring managers and demonstrate your proactive approach.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Vivienne Westwood's brand values and mission. Highlight your alignment with their commitment to quality products and environmental awareness in your application.
Tailor Your CV: Make sure your CV reflects your experience in luxury retail, particularly in management roles. Emphasize your ability to lead a team, manage budgets, and meet KPIs, as these are key responsibilities for the Assistant Store Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your relevant experience. Use specific examples of how you've successfully managed teams and improved store performance in previous roles.
Highlight Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application that demonstrate your ability to effectively communicate with both customers and team members.
How to prepare for a job interview at Vivienne Westwood Ltd.
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share specific examples of your experience in managing a team in a similar environment and how you contributed to achieving sales targets.
✨Demonstrate Strong Communication Skills
Since excellent communication is key for this role, prepare to showcase your verbal and non-verbal communication skills. Practice answering questions clearly and confidently, and be ready to discuss how you handle customer interactions.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving abilities. Think of scenarios where you've successfully managed issues or improved team performance, and be ready to explain your thought process and actions.
✨Understand the Brand's Values
Familiarize yourself with Vivienne Westwood's brand values and mission. Be prepared to discuss how you align with their commitment to quality products and environmental awareness, and how you can contribute to these goals as an Assistant Manager.