At a Glance
- Tasks: Support clinical staff and patients at urgent care hubs with excellent customer service.
- Company: DHU Healthcare is dedicated to providing high-quality, patient-focused services in a collaborative environment.
- Benefits: Enjoy flexible hours, including evenings and weekends, with a competitive salary.
- Why this job: Join a diverse team making a real difference in patient care while developing your skills.
- Qualifications: Looking for motivated individuals with strong customer service skills; no prior experience required.
- Other info: Work across two locations in Leicestershire, gaining valuable experience in healthcare.
The predicted salary is between 18892 - 23615 £ per year.
Join DHU Healthcare and make a difference! At DHU Healthcare, our ethos - For you, For them, With us - guides everything we do. Our CARE values - Compassionate, Accomplished, Respectful, and Encouraging - shape a collaborative environment where expertise comes together to achieve excellence in patient care.
Join a diverse team of healthcare professionals working together to provide high-quality, patient-focused services to over one million people in the midlands, whilst supporting each other to achieve collective brilliance.
Location: SPLIT between two sites: Oadby Urgent Treatment Centre (OUTC), 18 The Parade, Oadby, Leicestershire, LE2 5BJ and Melton Mowbray Urgent Care Centre, Melton Mowbray Hospital, Thorpe Road, Melton Mowbray, Leicestershire, LE13 1SJ
Contract Type: Bank
Salary: Band 2 - £23,615 (Pro rata per annum)
Hours: Flexible, including evenings, weekends, and bank holidays
The Role: We are looking for a Receptionist to support our clinical staff and patients at our urgent care hubs. This role is ideal for a highly motivated individual with excellent customer service skills.
Receptionist employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the CARE values of DHU Healthcare. Understanding how Compassionate, Accomplished, Respectful, and Encouraging behaviours manifest in a healthcare setting will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your customer service experience in any conversations you have. As a Receptionist, you'll be the first point of contact for patients, so showcasing your ability to handle inquiries and provide support is crucial.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability during evenings, weekends, and bank holidays, demonstrating your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Research the specific urgent care services offered at both locations: Oadby and Melton Mowbray. Showing that you understand the unique aspects of each site can set you apart and demonstrate your genuine interest in the role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Receptionist position at DHU Healthcare. Highlight key skills such as customer service and teamwork in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the CARE values of DHU Healthcare. Emphasise any previous roles in customer service or healthcare settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to work in a collaborative environment. Mention specific examples of how you embody the values of compassion, respect, and encouragement.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Click To Hired
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for patients. Highlight your previous experience in customer service and provide examples of how you've handled difficult situations with compassion and professionalism.
✨Understand the CARE Values
Familiarise yourself with DHU's CARE values: Compassionate, Accomplished, Respectful, and Encouraging. Be prepared to discuss how you embody these values in your work and how they align with your personal ethos.
✨Demonstrate Flexibility
The role requires flexibility in working hours, including evenings and weekends. Be ready to discuss your availability and willingness to adapt to the needs of the urgent care centres.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the receptionist role and the urgent care division. This demonstrates your enthusiasm and helps you understand if it's the right fit for you.