At a Glance
- Tasks: Lead daily operations and drive profitability at our luxurious Palm Court restaurant.
- Company: Join The Langham, London, Europe's first Grand Hotel and a Forbes 5-star rated property.
- Benefits: Enjoy paid overtime, 28-33 days holiday, and discounts at our hotels and restaurants.
- Why this job: Be part of a prestigious team, develop your skills, and create unforgettable guest experiences.
- Qualifications: Experience in a luxury 5-star environment with strong financial acumen and excellent communication skills.
- Other info: We value diversity and welcome applications from all communities.
The predicted salary is between 36000 - 60000 Β£ per year.
Palm Court Restaurant ManagerPalm CourtThe Langham, London; Europeβs first Grand Hotel and Forbes 5* rated property, is currently recruiting for Palm Court Restaurant Manager to join our talented Palm Court team. Weβre an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
As a Palm Court Restaurant Manager, your main role will be to:
β adopt a strategic approach in achieving business results
β lead and drive the daily operations of the restaurant
β take ownership of the profitability of the restaurant
β develop and deliver on-target KPI results
β demonstrate a real understanding of achieving and maintaining quality through effective service management
β maintain an in-depth knowledge of the competitive environment and outlet market trends, through competitor site visits, trade media/forums and appropriate press reviews
β recruit, retain, lead, develop and inspire the restaurant team in delivering excellent service and build guest loyalty
β work collaboratively with management colleagues to further the overall business objectives of the hotel
ABOUT YOU
β similar high end experience in a luxury 5* environment
β passion for and excellent knowledge of food, beverage and service
β strong financial acumen
β motivating skills, creating a strong teamwork ethic
β a passion in ensuring a delightful experience for clients and guests alike
β great charisma, personality and presence
β confidence, professionalism and engaging personality
β excellent communication skills and very good level of English
YOUR BENEFITS
Financial Wellbeing
β Paid Overtime
β Discretionary Service Charge
β 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
β Access to Wagestream β a salary advance benefit
β Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affliated hotels
β Discounted accommodation at The Langham, London for you and your family
β Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
β Up to Β£750 Recommend a Friend referral bonus
β Seasonal Travelcard loan
β A subsidised taxi journey (Β£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
β Company pension plan
β Life insurance
β Discounts in various high street and online shops
Mental Wellbeing
β Colleague recognition system – being recognised and rewarded for positive guest comments or when you showcase one of our company values
β Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
β 2 staff parties per year and several colleague social and community events
β Access to the Employee Assistance Programme by Hospitality Action (24/7)
β Access to Qualified Mental Health First Aiders on site
β Most Valued Colleague of the Month and Year Awards
β Long Service Awards
Physical
Palm Court Restaurant Manager - 5-star grand hotel experience (Hiring Immediately) employer: The Langham Hotel London
Contact Detail:
The Langham Hotel London Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Palm Court Restaurant Manager - 5-star grand hotel experience (Hiring Immediately)
β¨Tip Number 1
Familiarize yourself with the Langham's brand and values. Understanding their commitment to luxury and exceptional service will help you align your experience and passion for hospitality with what they are looking for in a Palm Court Restaurant Manager.
β¨Tip Number 2
Network with current or former employees of the Langham, London. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
β¨Tip Number 3
Stay updated on the latest trends in the luxury dining sector. Being knowledgeable about current market trends and competitor offerings will demonstrate your strategic thinking and ability to drive business results.
β¨Tip Number 4
Prepare to showcase your leadership skills. Think of specific examples where you've successfully led a team in a high-pressure environment, as this will be crucial in demonstrating your capability to inspire and develop the restaurant team.
We think you need these skills to ace Palm Court Restaurant Manager - 5-star grand hotel experience (Hiring Immediately)
Some tips for your application π«‘
Understand the Role: Make sure to thoroughly read the job description for the Palm Court Restaurant Manager position. Highlight key responsibilities and required skills that align with your experience.
Tailor Your CV: Customize your CV to reflect your high-end restaurant management experience. Emphasize your financial acumen, leadership skills, and any relevant achievements in a luxury 5-star environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and beverage service. Mention specific examples of how you've driven business results and improved guest experiences in previous roles.
Highlight Communication Skills: Since excellent communication skills are essential for this role, ensure you demonstrate your proficiency in English and your ability to lead a team effectively in both your CV and cover letter.
How to prepare for a job interview at The Langham Hotel London
β¨Showcase Your Luxury Experience
Make sure to highlight your previous experience in a luxury 5-star environment. Discuss specific examples of how you managed operations and delivered exceptional service, as this will resonate with the interviewers.
β¨Demonstrate Financial Acumen
Prepare to discuss your understanding of restaurant profitability and key performance indicators (KPIs). Be ready to share strategies you've implemented in the past to drive financial success in your previous roles.
β¨Emphasize Team Leadership Skills
Talk about your approach to leading and inspiring a team. Share examples of how you've motivated staff to deliver excellent service and foster a strong teamwork ethic, which is crucial for this role.
β¨Engage with Your Personality
Your charisma and presence are important in this role. Be confident and personable during the interview, as this will help demonstrate your ability to connect with guests and create a delightful dining experience.