Head of Product Management

Interviews: We aim to interview successful applicants within 10 working days. Interviews will comprise a 90-minute competency-based process along with a presentation in our Newbury Head Office. Feedback will be provided regardless of outcome. We reserve the right to close this vacancy at any point.

Are you a product management professional looking to have real impact on the product strategy, pricing, and direction of a mortgage and savings provider?

You would be part of the Newbury Building Society, which plans for the long-term benefit of its members and not short-term returns for investors, with the opportunity to advise and influence the thinking of their most senior Directors from day one.

You can take the lead to establish a new function in this brand-new role, with leadership support from the Director of Proposition & Distribution (your reporting line) and expert support from the experienced team of three that you will lead.
If you’re ready to lead the agenda and have a high impact in a smaller but highly successful, customer-focused, and supportive place, this could be the perfect job for you.

What will you be doing?

This role is accountable for ensuring the Society has a well-developed portfolio of products across mortgages and savings to support corporate plan objectives. There is accountability for having a view of this portfolio of products across the product lifecycle as well as leading and delivering product and proposition development for the future. This role plays a crucial part in defining the product strategy, setting the product vision, and ensuring the successful execution of product initiatives.

More operationally, you will lead a team responsible for monitoring trading performance, conducting competitive analysis and market research, proposing and implementing product and pricing changes, and driving customer and commercial outcomes through data, insight, and engagement with stakeholders across the business.

The role is key to ensuring the Society can make well-informed decisions that increase profitability, customer outcomes, relevance, and advocacy whilst fulfilling all regulatory requirements.

Key skills and experience:

Experience of working in product management and pricing aligned to Consumer Duty principles, ideally within a mortgage or savings environment.

Evidence of product design, testing, and the associated governance management.

The ability to identify opportunities and transform them into actionable product strategies.

Have a numerical and analytical mindset with an aptitude for problem-solving.

Have experience working with data, generating insight, and providing considered recommendations.

It would be advantageous if you had existing experience of leading and developing a team, but with the support within the Society, this could be your first management role if you can demonstrate your aptitude to engage and lead in other ways.

Why work for Newbury Building Society?

Positively impact at all levels: we are small enough to enable you to have influence organization-wide, and you will be able to see firsthand the differences you make.

We care about our communities: as well as providing financial services, we get involved in supporting our local communities. This means regular opportunities to volunteer, fundraise, and help with community events and activities. We also give all our employees two paid days of volunteering every year to help with causes they feel passionately about.

We are the proud winners of the Smart Money People British Bank Awards Treating Customers Fairly Award 2024 , reflecting our focus and dedication to creating excellent customer outcomes.

*The salary offered is dependent on evidence of key competencies and skills you currently have. Newbury Building Society prides itself on recruiting for potential, so if you do not meet all of the criteria in terms of knowledge, experience, and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range. This will be via ongoing feedback from your line manager and assessment of your progression against all the criteria.

Please note, when you click on ‘apply now’ you’ll be redirected to the website of our recruitment partner, Ultimate Banking. They will take some details and agree on a suitable time to contact you to talk about your skills and experience.

Please read our privacy notice, which describes how we collect and use the personal information you provide to us, in accordance with the General Data Protection Regulations (GDPR).

Newbury Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number 206077). Registered office: Newbury Building Society, 90 Bartholomew Street, Newbury, West Berkshire, RG14 5EE.

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