Learning Partner, London

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Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 15,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we’ve focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Speciality Learning Partner will identify learning and development needs, and facilitate the delivery of high-quality solutions. This will involve working with and influencing different stakeholders across our business, and developing and delivering a variety of learning experiences and resources.

Key accountabilities

1. In partnership with the Group L&D team, design and develop commercially relevant solutions, undertaking the relevant diagnostic and needs analysis.
2. In close collaboration with the HRBP’s, deliver commercially-aligned learning solutions, and where relevant train the trainer for our existing solutions.
3. Work with internal and external stakeholders to develop a Specialty portfolio of learning products and solutions.
4. Partner with the Group L&D COE team, HRBP’s and business clients at global and local level to develop and deliver user-centric solutions – taking into consideration the full learning lifecycle e.g. learning needs analysis, design, delivery and facilitation.
5. Work with the Group Learning and Development Lead to utilise new innovative thinking to identify ways to improve learning initiatives and their ROI.
6. Partner with the business to deliver engaging induction plans for new starters and integrating businesses.
7. Promote a high-performance and inclusive culture through the development and delivery of learning solutions.
8. Support the ongoing review and evaluation of the learning portfolio of interventions and materials.
9. Work with compliance and the Group HR Team to ensure that we work within the guidelines of regulatory requirements to deliver engaging mandatory learning.
10. Partner with the Group HR team to ensure that we are utilising the apprenticeship levy in the most appropriate manner.
11. Provide key data and analytics to inform our learning strategy and ensure we’re delivering optimal outcomes.

Skills & Attributes

1. An experienced learning professional, with a minimum of 5 years’ experience in a Learning function.
2. Experienced in designing and delivering fit for purpose and engaging learning content.
3. Proven facilitation skills in both virtual and in-person settings.
4. Ability to coach managers and leaders to identify learning needs in their teams.
5. Ability and experience in diagnostic and needs analysis, translating this into commercially relevant learning solutions.
6. Excellent communication and stakeholder management skills who can build trusted relationships.
7. Ability to manage multiple projects and priorities.
8. Experience of working within matrixed organisations, understanding the need to collaborate across functions and not work in isolation.
9. Experienced with digital learning.
10. Collaborative and growth mindset.
11. Knowledge of Feedback Tools (e.g. 360).
12. Curiosity and knowledge of future content creation and delivery methods to enable future-ready learning solutions.
13. Knowledge of Workday LMS.
14. Knowledge of technical insurance related learning/the insurance market.
15. Psychometric/personality profile trained (Hogan/Insights etc.).

Who we’re looking for

At Howden we value diversity – there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

1. Our successes have all come from someone brave enough to try something new.
2. We support each other, in the small everyday moments and the bigger challenges.
3. We are determined to make a positive difference, at work and beyond.

What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don’t really exist. If you’re happy and healthy at home, you’re more likely to be happy and fulfilled at work – and vice versa. That’s why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It’s a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

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