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- Tasks: Lead operations and drive financial success at a vibrant charity hospitality center.
- Company: Join a well-established charity that supports impactful organizations in a peaceful London oasis.
- Benefits: Enjoy a competitive salary of c£70k plus benefits, with opportunities for growth.
- Why this job: Make a difference while managing a dynamic team and enhancing guest experiences.
- Qualifications: Proven leadership in hospitality, strong financial acumen, and a commitment to service excellence required.
- Other info: Flexible communication options available for inquiries; we value diversity and inclusivity.
The predicted salary is between 42000 - 84000 £ per year.
General Manager, Charity, Hospitality, London c£70k
A wonderful opportunity has arisen for a Hospitality / Operations General Manager with this residential conference, events, retreats centre and a great place to stay when in London, a real urban oasis of peace in one of the busiest cities on the globe. Close by to the City of London, the charity has been established for an age or more and is utilised by some of the most inspirational charities and not-for-profit organisations who come to the facility and do great work. Seminars, Board Meetings, Training events, Consultations, Business Retreats and more beside. With 45 bedrooms and great food, it is a wonderful place to come and stay – just by the river Thames and ten minutes from Bank and Canary Wharf. A number of businesses have discovered us recently too and this is a growing area.
The General Manager will lead the charity’s commercial and operational activities. This role is pivotal in driving the financial performance and service excellence of the facility ensuring that its commercial success generates the income to support the organisation’s charitable objectives. The General Manager will oversee c60 staff and take the lead on: generating c£3m revenue annually; business development; profitability; guest satisfaction; and operational excellence. The successful candidate will be an energising, results-driven leader with a track record of delivering exceptional service in Hospitality while also championing the organisation’s Christian ethos and values. You will have:
- Proven track record of success in marketing, revenue generation, business development, and commercial management.
- Excellent leadership and people management skills with the ability to inspire, build trust and motivate teams.
- Excellent communication, negotiation, and stakeholder management abilities.
- Financial acumen with experience of managing budgets and driving profitability.
- Commitment to delivering high standards of service and guest satisfaction.
- High technical competency with key hospitality, finance and marketing systems.
- Willingness to lead by example in being able to be hands-on in supporting operational departments.
Additionally, you will be able to demonstrate:
- Significant experience in hospitality, events, or a related sector.
- Strong understanding of commercial operations and their alignment with broader organisational goals.
- Sensitivity to understand the not-for-profit sector and be able to balance commercial success with charitable objectives.
- Strong values aligned to the organisation’s Christian ethos and able to support its Retreat Offerings and Community work.
Sound interesting? Would you like to know more? We have an annual salary of c£70k + benefits available dependent upon experience and a full job description. For more information, e-mail us or call for an informal chat during the day or to request an out of hours conversation.
Ref: MD00472.
07867334550 / 01494416121
Landmark Faith Recruiting Solutions Ltd is acting as an Employment Business in relation to this vacancy. Landmark Faith Recruiting Solutions is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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General Manager, Charity, Hospitality, London c£70k employer: Landmark Faith Recruiting Solutions Ltd
Contact Detail:
Landmark Faith Recruiting Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager, Charity, Hospitality, London c£70k
✨Tip Number 1
Familiarize yourself with the charity's mission and values. Understanding their Christian ethos and how it aligns with your own values will help you demonstrate your commitment during interviews.
✨Tip Number 2
Network within the charity and hospitality sectors. Attend relevant events or seminars to connect with professionals who can provide insights or even referrals for the General Manager position.
✨Tip Number 3
Prepare to discuss your experience in revenue generation and business development. Be ready to share specific examples of how you've driven profitability in previous roles, as this is crucial for the position.
✨Tip Number 4
Showcase your leadership style by preparing anecdotes that highlight your ability to inspire and motivate teams. This role requires strong people management skills, so be ready to discuss how you've successfully led teams in the past.
We think you need these skills to ace General Manager, Charity, Hospitality, London c£70k
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills for the General Manager position, especially in hospitality and charity sectors.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality management, business development, and leadership. Emphasize your track record in generating revenue and delivering exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the charity's mission. Discuss how your values align with their Christian ethos and how you can contribute to their objectives.
Highlight Relevant Achievements: In both your CV and cover letter, include specific examples of past successes in managing teams, improving guest satisfaction, and driving profitability. Use metrics where possible to demonstrate your impact.
How to prepare for a job interview at Landmark Faith Recruiting Solutions Ltd
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team of around 60 staff. Be prepared to discuss your leadership style and provide examples of how you've inspired and motivated teams in the past.
✨Demonstrate Financial Acumen
This role requires strong financial management skills. Be ready to talk about your experience with budgeting, revenue generation, and how you've driven profitability in previous roles.
✨Align with the Charity's Values
Understanding and supporting the charity's Christian ethos is crucial. Make sure to express your alignment with their values and how you can contribute to their community work and retreat offerings.
✨Prepare for Operational Excellence Questions
Expect questions about operational management and guest satisfaction. Have specific examples ready that demonstrate your commitment to high service standards and how you've improved operational processes in the past.
