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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and fun experiences for customers.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with 74 centres across the UK.
- Benefits: Enjoy bonuses, discounts, free games, and a supportive work environment with career development opportunities.
- Why this job: Be part of an exciting growth journey while making lasting memories for families and friends.
- Qualifications: Management experience in leisure or hospitality, a passion for customer service, and team leadership skills.
- Other info: Flexible shifts, inclusive culture, and a commitment to employee well-being.
The predicted salary is between 28800 - 43200 £ per year.
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Employee Assistance Programme (EAP) for you and your family, plus access to our dedicated Mental Health First Aiders
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey.
The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager - Glasgow employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Glasgow
✨Tip Number 1
Familiarise yourself with Hollywood Bowl Group's values and mission. Understanding their commitment to customer service and team development will help you align your responses during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare examples from your past management experience that highlight your ability to inspire and develop teams. Be ready to discuss specific situations where you successfully improved team performance or customer satisfaction.
✨Tip Number 3
Research the leisure and hospitality industry trends, especially in bowling and entertainment. Being knowledgeable about current market dynamics can give you an edge in discussions about how to enhance the customer experience at Hollywood Bowl.
✨Tip Number 4
Show your enthusiasm for the role by engaging with Hollywood Bowl's social media channels. Comment on their posts or share your experiences related to their services, demonstrating your genuine interest in the company and its culture.
We think you need these skills to ace Assistant Manager - Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in leisure, hospitality, or retail. Emphasise your passion for customer service and any evidence of inspiring and developing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Hollywood Bowl Group and how your skills align with their values and goals.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Assistant Manager role, such as team leadership, operational management, and customer service excellence. Use examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in a managerial role.
How to prepare for a job interview at leisurejobs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your management experience and how you've inspired and developed teams. Highlight any successful projects or initiatives you've led, especially in fast-paced environments like leisure or hospitality.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about past experiences where you had to make quick decisions or resolve conflicts effectively.
✨Research Hollywood Bowl Group
Familiarise yourself with Hollywood Bowl Group's values, mission, and recent developments. Showing that you understand their business and culture will demonstrate your genuine interest in the role and the company.
