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- Tasks: Manage tenancy and estate matters, including inspections and support for vulnerable tenants.
- Company: Join a dedicated team focused on delivering high-quality housing services in Kirkby in Ashfield.
- Benefits: Enjoy flexible working hours, car allowance, and the option for TOIL or payment for evening meetings.
- Why this job: Make a real impact in your community while developing valuable skills in case management and legal work.
- Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
- Other info: This role involves driving and may include lone working and home visits.
The predicted salary is between 43000 - 65000 £ per year.
Location: Kirkby in Ashfield
Pay Rate: £20.75 - £31.13 per hour
Hours: 37 hours per week, worked between 8:00 AM – 6:00 PM, Monday to Friday (rota-based)
Role Summary: Responsible for managing all tenancy and estate-related matters, including tenancy enforcement, anti-social behaviour, estate inspections, and support for vulnerable tenants. The role involves case management, legal work, site visits, and collaboration with internal teams and external partners to deliver a high-quality housing service.
Key Duties:
- Advise tenants on their rights and responsibilities under the Tenancy Agreement.
- Investigate and manage breaches, including anti-social behaviour and tenancy fraud.
- Prepare legal documents, take witness statements, and attend court.
- Conduct estate and property inspections; resolve estate-related issues.
- Manage tenancy changes: successions, assignments, joint tenancies, and transfers.
- Provide support to vulnerable tenants and make appropriate referrals.
- Maintain accurate case records and produce reports as needed.
Additional Information:
- Working Hours: Flexibility required, including occasional evening meetings (TOIL or payment provided).
- Travel: Role involves driving.
- Car Allowance: Eligible for Essential Car User Allowance (subject to policy).
- Working Practices: Includes lone working, office duty cover, and home visits.
Interested? Please send us your CV for immediate consideration.
Housing Officer employer: JT Recruit
Contact Detail:
JT Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with housing laws and tenant rights. Understanding the legal framework surrounding tenancies will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the housing sector. Attend local housing events or join online forums to connect with current Housing Officers. This can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare for scenario-based questions in interviews. Think about how you would handle specific situations related to tenancy enforcement or dealing with anti-social behaviour, as these are key aspects of the job.
✨Tip Number 4
Showcase your soft skills, especially empathy and communication. As a Housing Officer, you'll be working with vulnerable tenants, so highlighting your ability to connect and support individuals will set you apart from other candidates.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and key duties of a Housing Officer. Tailor your application to highlight relevant experience in tenancy management, legal work, and support for vulnerable tenants.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or experiences that relate to managing tenancies, handling anti-social behaviour, or conducting estate inspections. Use specific examples to demonstrate your skills.
Showcase Your Skills: Make sure to mention skills that are crucial for the role, such as case management, legal documentation preparation, and effective communication. Highlight your ability to work collaboratively with internal teams and external partners.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JT Recruit
✨Know Your Tenancy Laws
Familiarise yourself with the key tenancy laws and regulations relevant to the role. Understanding tenants' rights and responsibilities will not only help you answer questions confidently but also demonstrate your commitment to providing a high-quality housing service.
✨Showcase Your Case Management Skills
Be prepared to discuss your experience with case management, particularly in handling breaches and anti-social behaviour. Use specific examples from your past roles to illustrate how you've successfully managed similar situations.
✨Demonstrate Empathy and Support
Since the role involves supporting vulnerable tenants, it's crucial to convey your ability to empathise and provide assistance. Share instances where you've helped individuals in challenging situations, highlighting your communication and interpersonal skills.
✨Prepare for Practical Scenarios
Anticipate practical scenarios that may arise in the role, such as conducting estate inspections or preparing legal documents. Think through how you would approach these tasks and be ready to discuss your thought process during the interview.
