Housing Officer

Job Title: Tenancy and Estates Officer Location: Kirkby in Ashfield Pay Rate: £20.75 – £31.13 per hour Hours: 37 hours per week, worked between 8:00 AM – 6:00 PM, Monday to Friday (rota-based) Role Summary: Responsible for managing all tenancy and estate-related matters, including tenancy enforcement, anti-social behaviour, estate inspections, and support for vulnerable tenants. The role involves case management, legal work, site visits, and collaboration with internal teams and external partners to deliver a high-quality housing service. Key Duties: * Advise tenants on their rights and responsibilities under the Tenancy Agreement. * Investigate and manage breaches, including anti-social behaviour and tenancy fraud. * Prepare legal documents, take witness statements, and attend court. * Conduct estate and property inspections; resolve estate-related issues. * Manage tenancy changes: successions, assignments, joint tenancies, and transfers. * Provide support to vulnerable tenants and make appropriate referrals. * Maintain accurate case records and produce reports as needed. Additional Information: * Working Hours: Flexibility required, including occasional evening meetings (TOIL or payment provided). * Travel: Role involves driving * Car Allowance: Eligible for Essential Car User Allowance (subject to policy). * Working Practices: Includes lone working, office duty cover, and home visits. Interested? please send us your CV for immediate consideration