Shift Manager - Leeds

Shift Manager - Leeds

Full-Time No home office possible
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At a Glance

  • Tasks: Lead shifts, inspire your team, and ensure top-notch customer experiences.
  • Company: Wingstop is all about flavour, creating memorable moments for customers and staff.
  • Benefits: Enjoy flexible hours, generous discounts, and a supportive work environment.
  • Why this job: Join a fun, inclusive team with opportunities for growth and recognition.
  • Qualifications: 6-12 months of supervisory experience in a fast-paced environment preferred.
  • Other info: Celebrate your birthday off and enjoy regular team events!

Shift Manager – LeedsWingstop Shift Manager ( 13.25 – 14.00 Per Hour)Be Part of Something Big We\’re not in the chicken business, we\’re in the flavour business. Part of that is building flavourful experiences and unforgettable moments for our customers and staff alike. Yeah, we\’ve bagged a few accolades on the way (UK\’s Sunday Times Best Places to Work 2025 & Deliveroo\’s Restaurant of the Year to be exact) but our core mission is simple: BRING THE FLAVOUR.Being a member of the Flavour Team has it\’s perks:Get Your Flavour Fix: Generous staff food policy on shift.Feed the Fam: Enjoy 20-50% off when dining with friends and family.Birthday Time Off: Your special day? It\’s on us.Refer-a-Friend Scheme: Bring your mates on board and earn rewards.Discount Platforms: Access retail, dining, and wellbeing perks.Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.Top-Notch Training: Kick off your Wingstop journey with a tailored onboarding programme.Grow with Us: We offer development opportunities to help you rise through the ranks.Financial Incentives: Get stuck in by presenting your ideas and receive cash prizes.Employee of the Month: Get recognised for bringing the flavour with monthly awards.Regular Team Events: From team outings to epic celebrations, we make time to connect and have fun.Flexible Working Hours: We know life happens, so we keep it flexible where we can.Employee Assistance Programme (EAP): Free, confidential support when you need it most.Apprenticeships – Learn while you earn with fully supported development programmes.Seasonal Incentives – Extra rewards and recognition during key times of the year.Anniversary Awards – Celebrate 3 and 5 years with us in style!Unlock Higher Earning Potential – Step up, take on more, and watch your rewards grow.Here\’s where you come in: Great wings need great people. At Wingstop, we\’re about more than just showing up-it\’s about passion, energy, and unmatched vibes.We\’d prefer you have had 6 – 12 months of supervisory or management experience from preferably a QSR backgroundYou are customer and teams focused and excited by the opportunity to deliver a FLAVOUR experience unlike any otherYou\’re a strong, commercially aware leader to drive your performance on shift and inspire your team to meet our customers\’ needYou\’ll have a true passion for our amazing food, and you\’ll bring our flavours to life and inspire your team to do the same to Wingstop\’s standardsLead your teams by exampleBeing responsible for the day to day running of shiftsPlay an important role in people development, training, and coaching Being responsible for high standards of cleanliness across the restaurantOur core values are at the heart of everything we do:Authentic. Entrepreneurial. Fun. Service-Minded.Why Wingstop? It\’s more than just a job. It\’s all about creating shared moments-whether it\’s friends, families, or colleagues, it\’s all love. Wingstop University Let\’s build, fam. Wingstop University tailors training to your needs, empowering you to grow. From understanding our vision to embracing our culture, we make sure your journey with us fun, flavourful and customisable. We\’ve All Got Flavour in CommonAt Wingstop, we\’re all about celebrating individuality. We\’re committed to building an inclusive workplace for all and are proud to be an equal opportunity employer. If you need reasonable adjustments to perform your best during the recruitment process, let us know-we\’ve got you.Ready to Join the Flavour Crew? If this sounds like you, drop us a line. #WingSM

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Contact Detail:

leisurejobs Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Shift Manager - Leeds

✨Tip Number 1

Familiarise yourself with Wingstop's core values: Authentic, Entrepreneurial, Fun, and Service-Minded. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.

✨Tip Number 2

Highlight any previous experience you have in the quick service restaurant (QSR) industry. Be ready to discuss specific examples of how you've successfully managed teams, improved customer experiences, or driven sales in similar environments.

✨Tip Number 3

Prepare to showcase your leadership style. Think about how you can inspire and motivate a team to deliver exceptional service and maintain high standards. Share stories that illustrate your ability to lead by example and develop others.

✨Tip Number 4

Engage with Wingstop's social media channels and community events. This not only shows your enthusiasm for the brand but also gives you insights into their culture and customer engagement strategies, which can be beneficial during interviews.

We think you need these skills to ace Shift Manager - Leeds

Leadership Skills
Customer Service Orientation
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Training and Development
Attention to Detail
Commercial Awareness
Flexibility
Conflict Resolution
Organisational Skills
Passion for Food
Ability to Inspire Others

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Wingstop. Highlight your supervisory or management experience, especially in a quick-service restaurant (QSR) environment.

Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with Wingstop's core values: Authentic, Entrepreneurial, Fun, and Service-Minded. Use specific examples to demonstrate how you've embodied these values in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention why you want to work at Wingstop and how you can contribute to creating flavourful experiences for customers and staff alike.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at leisurejobs

✨Show Your Passion for Flavour

Make sure to express your enthusiasm for Wingstop's mission of bringing flavour to life. Share any personal experiences or stories that highlight your love for food and how it connects to customer experiences.

✨Demonstrate Leadership Skills

As a Shift Manager, you'll need to lead by example. Be prepared to discuss your previous supervisory or management experience, focusing on how you motivated your team and handled challenges in a fast-paced environment.

✨Emphasise Customer Focus

Wingstop values customer experience highly. Prepare examples of how you've gone above and beyond to ensure customer satisfaction in your past roles, and be ready to discuss how you would create memorable experiences for customers at Wingstop.

✨Be Ready to Discuss Team Development

Since the role involves training and coaching, think about how you've contributed to the development of your team members in the past. Share specific instances where you helped someone grow in their role or improve their skills.

Shift Manager - Leeds
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