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- Tasks: Support vulnerable individuals during transport and in secure environments, ensuring their safety.
- Company: Join Exclusive Secure Care Services, dedicated to making a positive impact on vulnerable lives.
- Benefits: Enjoy 28 days leave, birthday off, guaranteed pay, and excellent progression opportunities.
- Why this job: Make a real difference while working in a supportive team environment with growth potential.
- Qualifications: Fluency in English, a full UK driving licence, and a positive attitude are essential.
- Other info: Comprehensive training provided; must be available Monday to Sunday.
The predicted salary is between 26000 - 28080 £ per year.
As a Secure Transport Support Worker, you will be working alongside a dedicated team who thrive on being able to make a difference. Primarily based at home, support workers will be on call and will meet with your team at a mutual location before proceeding to meet with the booking team. With your team of support workers, you will assist in the transport of a vulnerable person who may have challenging behaviour, and ensure they reach their destination safely.
Some days you may be scheduled to work alongside vulnerable people in a secure environment instead of working in the vehicle. Our clients often require additional support in secure environments; you would help to provide support to a vulnerable individual who exhibits challenging behaviour.
Your Benefits
- 28 Days Pro Rata Annual Leave
- Your birthday off as an extra day holiday (After 1 year's service)
- A warm and welcoming team
- Guaranteed 40 hours minimum pay per week
- Minimum of 1% annual increase in salary
- Overtime rate at 1.25 when working a day off
- Excellent progression routes
Working Hours/Pay
- Monday to Sunday
- Overtime availability at increased rate
- Weekly Pay
- Extra hours over contracted hours paid 4 weekly
- Pay starts at £12.50 per hour during 3 month probation (£26,000.00 per annum); rising to £13.50 per hour after probation (£28,080.00 per annum)
- Pay will further progress should you wish to progress towards being a Senior starting at £14.50 an hour (£30,160.00 per annum)
- Pay will further progress should you wish to progress towards being a Senior Supervisor starting at £15.50 an hour (£32,240.00)
- Pay will further progress should you wish to progress towards being a Manager/Team Leader starting at £16.50 an hour (£34,320.00 per annum)
Main Tasks and Responsibilities
- Complete regular and routine training as directed by the Management team
- Support Service Users to their destination in an ethical and dignified approach
- To be able to respond and deploy to Head Office (S43 4UL) within 30 - 60 minutes
- Provide a tailored approach to ensure a consistently positive approach to the Service user
- Complete timely, factual records as the shift transpires
- Supporting a Service User in various tasks
- Ability to work across our many services to maintain a safe environment for our clients
Education and Skills Required
- Fluency in English (both written and verbal)
- Experience of working with challenging behaviour is desired, but not essential
- Having a 'can-do' attitude towards new tasks
- Ability to work effectively as part of a team
- Effective verbal and written communication – Essential
- Ability to self-manage your workload around the Service User's requirements
- A full UK Driving Licence is required
- Competency with modern smartphones
Essential Requirements of the Role
- Enhanced DBS and subscribed to the update service (will be completed by Exclusive Secure Care Services Limited if required)
- Held a full UK Driving Licence for at least 12 months
- Available to work Monday to Sunday
- For Insurance purposes, candidates must have at least 5 years UK residency
- All relevant training will be provided by Exclusive Secure Care Services Limited. All candidates will be required to attend a pre-employment Physical Intervention training course as part of the interview process.
Extra Information
Our head office is located in Barlborough, Chesterfield. S43 4UL. We pride ourselves in being able to deliver a consistently high service to all our Clients. We are committed to the Safer Recruitment Process. Successful applicants will be registered with the Disclosure & Barring Service (DBS) and be required to provide 10 years of work history (including any gaps) and two references, one of which must be your most recent employer. At Exclusive Secure Care Service Limited we are committed to safeguarding and promoting the safety and wellbeing of all children and adults in our care. We believe that all our Service Users deserve a safe, happy and healthy environment and we expect all our staff to share this commitment.
Support Worker - Secure Transport employer: Exclusive Secure Care Services
Contact Detail:
Exclusive Secure Care Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Secure Transport
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable individuals, especially those exhibiting challenging behaviour. Understanding these dynamics will help you demonstrate your empathy and readiness to support them effectively during the interview.
✨Tip Number 2
Highlight any relevant experience you have in similar roles or environments, even if it's not directly related to secure transport. This could include working with vulnerable populations or in high-pressure situations, which can showcase your adaptability and skills.
✨Tip Number 3
Prepare to discuss your approach to teamwork and communication, as these are crucial in this role. Think of examples where you've successfully collaborated with others or resolved conflicts, as this will show your ability to work well within a team.
✨Tip Number 4
Be ready to talk about your availability and flexibility, as the role requires working across various days and times. Showing that you're willing to adapt your schedule can make you a more attractive candidate for the position.
We think you need these skills to ace Support Worker - Secure Transport
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Secure Transport Support Worker. Highlight your ability to work with vulnerable individuals and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, teamwork abilities, and any experience dealing with challenging behaviour.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for supporting vulnerable individuals. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Exclusive Secure Care Services
✨Show Your Empathy
As a Support Worker, empathy is key. Be prepared to share examples of how you've supported vulnerable individuals in the past, especially those exhibiting challenging behaviour. This will demonstrate your understanding and commitment to their needs.
✨Highlight Teamwork Skills
Working as part of a team is crucial in this role. Discuss your experiences collaborating with others, particularly in high-pressure situations. Emphasise your ability to communicate effectively and support your colleagues.
✨Demonstrate Flexibility
The job requires adaptability, so be ready to discuss how you handle changing circumstances. Share instances where you've successfully adjusted your approach to meet the needs of service users or the demands of the job.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would respond to various situations involving challenging behaviour or emergencies. This will show your problem-solving skills and readiness for the role.
