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- Tasks: Join our sales team to handle customer inquiries and support Territory Sales Managers.
- Company: We're a leading supplier of construction materials in the Southwest and South Wales region.
- Benefits: Enjoy 25 days annual leave, a holiday purchase scheme, and a share save scheme.
- Why this job: This role offers a chance to grow your sales skills while providing excellent customer service.
- Qualifications: Strong customer relationship skills and a sales-driven mindset are essential.
- Other info: This is a permanent position with opportunities for career growth.
Internal Sales Agent Location: Cardiff – CF37 Salary – £30,000 – £35,000 We are currently seeking an Internal Sales Agent for our client based at their Cardiff office. This is a permanent position within our sales team, focusing on the sale of construction materials across the Southwest and South Wales region. Key Responsibilities Handle inbound enquiries from customers and provide sales administration support to Territory Sales Managers. Price, chase, and secure orders to meet sales targets. Deliver excellent customer service and maintaining a professional approach at all times. Answer calls promptly, record enquiries, and provide accurate pricing within agreed tolerances. Maintain detailed records of customer interactions and correspondence. Process order acknowledgments and ensure accurate data entry. Administer the Cash Sales Process and support the Purchase Ledger Team with data recording. Generate weekly sales reports, highlighting key data and opportunities. Identify and pursue opportunities for upselling and additional product sales. Respond to invoice queries within a 7-day timeframe. Monitor and act on new and declining customer activity to generate business opportunities. Provide cover for other departments when required.Skills, Knowledge & Expertise Strong customer relationship management skills, with the ability to build and maintain positive relationships. Sales-driven mindset, actively looking for opportunities to grow the customer base. Good knowledge of construction materials or a willingness to develop expertise in the product range. Effective time management and ability to work within administrative guidelines. High attention to detail to ensure accurate sales data and reporting.Job Benefits 25 days annual leave, plus bank holidays. Holiday purchase scheme to buy additional leave. Share save scheme to invest in the company's success. Pension Scheme for long-term financial security. Life Assurance cover. Access to an employee benefits platform, offering discounts at a variety of retailers and brands.If you are a motivated individual with a passion for sales and customer service, we'd love to hear from you
Internal Sales Agent employer: Optima UK Inc. Ltd
Contact Detail:
Optima UK Inc. Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Agent
✨Tip Number 1
Familiarize yourself with the construction materials industry. Understanding the products you'll be selling will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Practice your customer relationship management skills. Since this role emphasizes building and maintaining positive relationships, consider role-playing scenarios to enhance your communication and rapport-building abilities.
✨Tip Number 3
Get comfortable with sales administration tasks. Brush up on your data entry and reporting skills, as these are crucial for processing orders and generating sales reports efficiently.
✨Tip Number 4
Showcase your sales-driven mindset during the interview. Be prepared to discuss specific examples of how you've identified and pursued sales opportunities in the past, demonstrating your proactive approach.
We think you need these skills to ace Internal Sales Agent
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Internal Sales Agent position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous sales experience or customer service roles. Use specific examples that demonstrate your ability to handle inquiries, manage relationships, and meet sales targets.
Showcase Your Skills: Make sure to mention your strong customer relationship management skills and any knowledge of construction materials. If you lack direct experience, express your willingness to learn and develop expertise in the product range.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for sales and customer service. Address how you can contribute to the team and why you are excited about the opportunity to work with the company.
How to prepare for a job interview at Optima UK Inc. Ltd
✨Show Your Sales Passion
Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully closed deals or built customer relationships in the past.
✨Know Your Products
Familiarize yourself with construction materials and the company's offerings. Being able to discuss products confidently will demonstrate your commitment and readiness for the role.
✨Highlight Customer Service Skills
Prepare to discuss how you handle customer inquiries and complaints. Provide examples that showcase your ability to maintain professionalism and deliver excellent service.
✨Demonstrate Time Management
Be ready to talk about how you prioritize tasks and manage your time effectively. Mention any tools or methods you use to stay organized, especially in a fast-paced sales environment.
