At a Glance
- Tasks: Join our team as an Apprentice Customer Service Advisor and deliver exceptional service to our customers.
- Company: EE is a leading mobile network, committed to innovation and customer satisfaction.
- Benefits: Enjoy a competitive salary, discounts on products, travel loans, and healthcare options.
- Why this job: Kickstart your career with hands-on training, a supportive community, and opportunities for growth.
- Qualifications: No specific experience needed; just bring your energy, talent, and ambition!
- Other info: Start date is February 24, 2025, and we celebrate diversity in our workplace.
The predicted salary is between 8000 - 11200 £ per month.
## Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity **Where** : EE Warrington **Full time** : Permanent **Salary** : £20,280 per year **Hourly rate:** £10.40 **Start Date** : 24 February 2025 ## **The Role** Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. ## **Your Future With Us ** We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. **Wondering If You’re What We’re Looking For?** We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. ## **Wondering What’s In It For You?** Being part of the EE family brings a huge number of benefits including the below: * A great starting salary of £20,280 plus incentives throughout the year * Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. * Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. ## * Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. * Volunteering days, so you can give back to your local community. * Optional Private Healthcare and Dental, to protect you and your family. * The smaller bits like; free tea and coffee, and even a concierge ## **What Are You Waiting For?** If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!
Apprentice Customer Service Advisor - Access to award-winning apprenticeship scheme (Apply in minutes) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Advisor - Access to award-winning apprenticeship scheme (Apply in minutes)
✨Tip Number 1
Show your enthusiasm! When you reach out to us or during any interactions, let your passion for customer service shine through. We love candidates who are excited about the opportunity to learn and grow with us.
✨Tip Number 2
Research EE's values and culture. Understanding our commitment to diversity and community will help you align your responses and demonstrate that you’re a great fit for our family-oriented environment.
✨Tip Number 3
Prepare to discuss your previous experiences, even if they are not directly related to customer service. Highlight any situations where you showcased your communication skills, teamwork, or problem-solving abilities.
✨Tip Number 4
Be ready to ask questions! Show us that you’re genuinely interested in the role and the apprenticeship scheme by preparing thoughtful questions about your potential career path and the support we offer.
We think you need these skills to ace Apprentice Customer Service Advisor - Access to award-winning apprenticeship scheme (Apply in minutes)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in an Apprentice Customer Service Advisor. Highlight the skills and qualities they value, such as charm, enthusiasm, and a desire to learn.
Tailor Your CV: Customize your CV to reflect your relevant experiences and skills that align with the role. Emphasize any customer service experience or teamwork skills you have, even if they come from volunteer work or school projects.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to join EE and how you can contribute to their commitment to exceptional customer service.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammar errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the opportunity to join EE. Share why you are passionate about customer service and how you believe it can make a difference in people's lives.
✨Highlight Your Learning Mindset
Since this is an apprenticeship, emphasize your eagerness to learn and grow. Talk about any previous experiences where you had to adapt quickly or learn new skills, showcasing your ability to thrive in a dynamic environment.
✨Demonstrate Team Spirit
EE values a family-like atmosphere, so be prepared to discuss how you work well in teams. Share examples of how you've collaborated with others in the past and how you contribute to a positive team dynamic.
✨Embrace Diversity
EE celebrates diversity, so be open about your unique background and experiences. Discuss how your perspective can add value to the team and enhance the customer experience, showing that you align with their inclusive culture.