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For Companies At a Glance
- Tasks: Clean guest rooms and public areas to hotel standards while ensuring a welcoming environment.
- Company: Join a prestigious hotel known for its exceptional service and hospitality.
- Benefits: Enjoy flexible hours, training opportunities, and a vibrant work culture.
- Why this job: Be part of a team that values hard work and offers growth in the hospitality industry.
- Qualifications: Previous hospitality experience is preferred but not required; a positive attitude is key!
- Other info: Opportunity to develop relationships across departments and learn essential skills.
To ensure that guests’ bedrooms, corridors, and public areas are serviced to Hotel and Company standa
About The Role
Main duties and responsibilities :
To clean allocated departure and occupied rooms to the hotel standard
Carry out scheduled deep cleaning programmes
Maintain the cleanliness and stock levels of housekeeping trolleys
Maintain cleanliness of storeroom areas and equipment
To deal with guest requests promptly
To report all lost and found items and ensure these are recorded in appropriately
Report maintenance defects to the Housekeeping Manager
Report sub-standard linen to the Housekeeping Manager
Receive linen deliveries and deliver to stores across the hotel
In accordance with your Supervisor the Job of the Day to be adhered to
Ensure corridors and stairways are cleaned after completing allocated rooms
To develop and maintain good working relationships with all departments in the hotel
To attend all relevant training as and when required
To show willingness to take on additional responsibilities when necessary
Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
To have a thorough knowledge of and adherence to the law regarding the following company regulations :
Fire regulations and procedures
Health and safety regulations
First aid procedures
To ensure that you always comply with the company dress code.
To undertake special duties or work outside the normal daily / weekly routine but within the overall scope of the position at the request of your Supervisor / Line Manager
Skills Needed
- Hospitality experience
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Room Attendant employer: Titanic Hotel Belfastbelfast
Contact Detail:
Titanic Hotel Belfastbelfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarize yourself with the hotel's core values and standards. Understanding what the hotel prioritizes will help you align your approach to cleaning and guest interactions, making you a more attractive candidate.
✨Tip Number 2
Showcase your hospitality experience by preparing specific examples of how you've handled guest requests or resolved issues in previous roles. This will demonstrate your ability to maintain high service standards.
✨Tip Number 3
Research common housekeeping practices and safety regulations. Being knowledgeable about these areas will not only help you in the interview but also show your commitment to maintaining a safe and clean environment.
✨Tip Number 4
Network with current or former employees of the hotel. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Room Attendant position. Understand the main duties and responsibilities, as well as the skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous hospitality experience you have. Mention specific tasks you've performed that align with the responsibilities listed in the job description, such as cleaning, dealing with guest requests, or maintaining stock levels.
Showcase Your Skills: Include any relevant skills that match the job requirements, such as attention to detail, ability to work in a team, and knowledge of health and safety regulations. Use examples to demonstrate how you've applied these skills in past roles.
Personalize Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention how your values align with the company's Core Values, TITANIC, to show that you're a good cultural fit.
How to prepare for a job interview at Titanic Hotel Belfastbelfast
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained cleanliness and organization in previous roles. Highlight your ability to notice small details that enhance guest satisfaction.
✨Demonstrate Your Customer Service Skills
Since you'll be dealing with guest requests, it's important to showcase your customer service experience. Share stories where you went above and beyond to meet a guest's needs or resolve an issue promptly.
✨Familiarize Yourself with Health and Safety Regulations
Understanding health and safety regulations is key in this role. Brush up on relevant laws and be ready to discuss how you ensure compliance in your work, especially regarding cleaning products and procedures.
✨Emphasize Teamwork and Communication
This position requires good working relationships with other departments. Prepare to talk about your teamwork experiences and how effective communication has helped you succeed in past roles.
