Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales teams and customers with admin tasks, order processing, and queries.
- Company: Join L & C Consulting, a friendly recruitment agency specializing in Shropshire roles.
- Benefits: Part-time hours (21/week), flexible schedule, and a supportive work environment.
- Why this job: Gain valuable experience in customer service and sales while working in a dynamic team.
- Qualifications: Previous experience in sales support or customer service is required; strong communication skills are a must.
- Other info: Accessible location from various nearby towns; contract runs until the end of October.
Part Time) Customer Service Administrator – Telford – 8 Month Contract
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
L & C Consulting are recruiting on behalf of a manufacturing company in Telford that are looking for a (Part Time) Sales Admin / Customer Service Administrator to join them on a contract basis, initially through until the end of October. Working closely with the Sales, Marketing & other internal teams, you’ll be providing a key support role to internal sales staff and key customers based in the UK & abroad. The role is on a part time basis, 21 hours per week, Monday – Wednesday.
Duties will include (but not be limited to):
* Provide admin & customer support
* Process orders, order acknowledgements, check part numbers etc
* Handle queries and complaints
* Raise & issue quotes
* Promote sales opportunities through up and cross selling products
* Confirm stock availability, part numbers etc
* KPIs
To be considered for this role, you will have worked in a similar sales support / customer service role previously – ideally within manufacturing. You will have excellent communication skills, be a flexible team player, have a professional approach and appearance, a confident manner and high IT literacy.
Hours of work are part time (21 hours per week), Monday – Wednesday.
The site is accessible from Shrewsbury, Telford, Wolverhampton, Newport, Shifnal, Market Drayton, Perton etc
Alternative job titles could include: Sales Administrator, Sales Support, Sales Support Admin, Customer Service, Marketing Support, Marketing Admin, Sales Admin etc
L & C Consulting
Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service – where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service.
Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful.
With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction
Part Time Customer Service Administrator employer: L&C Employment Consulting
Contact Detail:
L&C Employment Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Service Administrator
✨Tip Number 1
Familiarize yourself with the manufacturing industry. Understanding the specific challenges and processes in this sector can help you stand out during interviews and discussions.
✨Tip Number 2
Highlight your experience in customer service and sales support roles. Be ready to share specific examples of how you've successfully handled customer queries or complaints in the past.
✨Tip Number 3
Demonstrate your IT literacy by mentioning any relevant software or tools you are proficient in. This could include CRM systems, order processing software, or even basic spreadsheet skills.
✨Tip Number 4
Prepare to discuss your approach to teamwork and flexibility. Since this role involves working closely with various internal teams, showcasing your ability to collaborate effectively will be key.
We think you need these skills to ace Part Time Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales support roles, especially within manufacturing. Use keywords from the job description to demonstrate your fit for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and professional approach. Mention specific examples of how you've handled customer queries or complaints in the past, and express your enthusiasm for the role.
Highlight IT Literacy: Since high IT literacy is required, mention any relevant software or tools you are proficient in. This could include CRM systems, order processing software, or general office applications.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week to express your continued interest in the position and inquire about the status of your application.
How to prepare for a job interview at L&C Employment Consulting
✨Show Your Customer Service Skills
Be prepared to discuss your previous experience in customer service roles. Highlight specific examples where you successfully handled queries or complaints, as this will demonstrate your ability to provide excellent support.
✨Understand the Company and Its Products
Research the manufacturing company and familiarize yourself with their products and services. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Demonstrate Your IT Literacy
Since high IT literacy is a requirement, be ready to discuss the software and tools you have used in past roles. If possible, mention any experience with order processing systems or CRM software.
✨Prepare for Teamwork Questions
As a flexible team player, you should be ready to share examples of how you've collaborated with others in previous positions. Think of situations where you supported sales or marketing teams and how you contributed to achieving common goals.
