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- Tasks: Be the friendly face of our night team, ensuring guest safety and comfort.
- Company: Join a dynamic hospitality team dedicated to exceptional service and guest satisfaction.
- Benefits: Enjoy flexible pay access, generous leave, health plans, and employee discounts.
- Why this job: Perfect for night owls seeking a rewarding role with growth opportunities in a supportive environment.
- Qualifications: No experience needed; just bring your personality and willingness to learn!
- Other info: Full training provided, plus apprenticeships available for career advancement.
The predicted salary is between 20000 - 28000 £ per year.
Were looking for a real night owl to be our Night Porter. You will become a vital part of our team providing the warmest of welcomes and exceptional customer service. As a Night Porter, you will ultimately be responsible for the safety and security of our guests as they sleep and will need to be able to react to their needs working on you own initiative. Your day to day; Checking in late arrivals Cleaning the property and setting up meeting /conference rooms Arranging newspapers and wake up calls Ensuring the building and guests are secure Helping set the dining area for breakfast Stocking up the bars General cleaning duties Who are we looking for? Our Night Porter plays a crucial role in ensuring the smooth running of our property, you will need to be a responsible and reliable person. We are looking for a hard-working individual who doesnt mind being a night owl. You will be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision. If you are self-motivated and can multi-task this could be for you. Personality is what counts and whilst previous experience and basic computer skills are an advantage, full training is provided. In return, we are offering a rewarding role with scope for career progression along with; A competitive salary, negotiable dependent on experience Wagestream – the ability to access up to 40% of your wages as you earn them each week 28 days annual leave (rising to 33 days after 5 years) Health cash plan Generous employee discounts Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Life assurance Bespoke training programmes accessible to all An engaging & supportive work environment AMRT1_UKCT
Night Porter employer: The Crown Inn Pooley Bridge
Contact Detail:
The Crown Inn Pooley Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Finde heraus, was die Unternehmenskultur bei StudySmarter ausmacht. Zeige in deinem Gespräch, dass du die Werte und die Mission des Unternehmens verstehst und schätzt. Das wird dir helfen, dich von anderen Bewerbern abzuheben.
✨Tip Number 2
Bereite dich darauf vor, Beispiele für deine Problemlösungsfähigkeiten zu geben. Als Night Porter musst du in der Lage sein, schnell und effektiv auf unerwartete Situationen zu reagieren. Überlege dir konkrete Situationen, in denen du unter Druck ruhig geblieben bist.
✨Tip Number 3
Zeige deine Kommunikationsfähigkeiten, indem du während des Gesprächs aktiv zuhörst und Fragen stellst. Dies zeigt, dass du nicht nur gut im Umgang mit Gästen bist, sondern auch ein Teamplayer, der bereit ist, mit anderen zusammenzuarbeiten.
✨Tip Number 4
Informiere dich über die spezifischen Aufgaben eines Night Porters und sei bereit, darüber zu sprechen, wie du diese Aufgaben angehen würdest. Dein Wissen über die Rolle wird zeigen, dass du motiviert und gut vorbereitet bist.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any roles that required you to work independently. Emphasize your ability to stay calm under pressure and your problem-solving skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Night Porter role. Mention your willingness to work night shifts and how your personality aligns with the responsibilities of the position. Share specific examples of how you've provided excellent customer service in the past.
Highlight Communication Skills: Since excellent communication skills are crucial for this role, make sure to provide examples in your application that demonstrate your ability to communicate effectively with guests and team members.
Showcase Reliability and Initiative: In your application, emphasize your reliability and ability to take initiative. Provide examples of situations where you had to make decisions independently or manage tasks without direct supervision.
How to prepare for a job interview at The Crown Inn Pooley Bridge
✨Show Your Night Owl Spirit
Emphasize your ability to thrive during night shifts. Share experiences that highlight your comfort and productivity during late hours, as this role requires someone who is naturally inclined to work at night.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Discuss situations where you went above and beyond to ensure guest satisfaction, as this is a key aspect of the Night Porter role.
✨Highlight Problem-Solving Abilities
Be ready to discuss how you handle unexpected situations. Provide specific examples of challenges you've faced and how you resolved them, showcasing your ability to stay calm under pressure.
✨Communicate Your Initiative
Illustrate your self-motivation and ability to take initiative. Talk about times when you identified a need and acted on it without being prompted, as this will demonstrate your reliability and responsibility.
