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- Tasks: Engage with customers, process orders, and maintain a tidy branch.
- Company: Jewson is a top building materials distributor in Northern Europe.
- Benefits: Enjoy competitive pay, staff discounts, life assurance, and 33 days of holiday.
- Why this job: Join a supportive team with growth opportunities and a focus on great service.
- Qualifications: Customer service experience preferred; passion for helping people is key.
- Other info: Work hours are Monday to Friday, with every other Saturday morning.
The predicted salary is between 24000 - 36000 £ per year.
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Counter Sales Assistant who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). Hours; 0730 – 5.00 Monday to Friday and every other Saturday morning (Apply online only) Location; Jewson Kenley, The Old Quarry, 265 Godstone Road, Kenley, CR8 5BP Key Responsibilities Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey Keep the branch looking clean and tidy, to make a great first impression on our customers Maintain stock levels, carrying out regular stock counts Work with colleagues to suggest opportunities for improvement What's in it for you? Retirement Savings Plan (Pension) – with Legal & General Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings. WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover Employee Discount Refer a Friend scheme Wellbeing Centre via WorkPerks New Reward and Recognition programme – launching soon! Required Skills and Experience Previous industry experience preferred but not essential Experience in a customer facing environment Passion for working with people A positive can-do attitude
Counter Sales Assistant employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales Assistant
✨Tip Number 1
Familiarize yourself with Jewson's product lines and services before your interview. This will not only show your enthusiasm for the role but also help you engage in meaningful conversations with the hiring team.
✨Tip Number 2
Highlight any previous customer service experience you have during your interactions. Emphasizing your ability to build relationships and provide proactive solutions will align well with Jewson's values.
✨Tip Number 3
Demonstrate your positive can-do attitude in every conversation. This is crucial for a role that involves face-to-face customer interactions, and it will resonate with the team at Jewson.
✨Tip Number 4
Be prepared to discuss how you would maintain a clean and tidy branch environment. This shows your understanding of the importance of first impressions and customer experience.
We think you need these skills to ace Counter Sales Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Counter Sales Assistant position at Jewson. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer-facing roles or the building materials industry. Use specific examples to demonstrate your passion for great service and your ability to build relationships with customers.
Show Your Personality: Jewson values a positive can-do attitude. Make sure your application reflects your personality and enthusiasm for working with people. A friendly tone in your cover letter can help convey this.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer service role.
How to prepare for a job interview at Jewson
✨Know Your Products
Familiarize yourself with Jewson's product lines and services. Being able to discuss specific products and how they can meet customer needs will show your passion for great service.
✨Build Rapport
Demonstrate your ability to develop relationships with customers. Share examples of how you've successfully interacted with clients in the past, both face-to-face and over the phone.
✨Showcase Your Customer Service Skills
Prepare to discuss your experience in customer-facing roles. Highlight situations where you provided proactive advice or solutions that enhanced the customer experience.
✨Emphasize Teamwork
Jewson values collaboration, so be ready to talk about how you've worked with colleagues to improve processes or customer interactions. This will show that you're a team player who aligns with their company culture.
