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- Tasks: Support catering functions and ensure outstanding dining experiences for residents.
- Company: Join a Top 20 Care Home Group, recognised as one of the UK's Best Companies to Work For.
- Benefits: Earn £12.43 per hour with company benefits and flexible hours, including some weekends.
- Why this job: Make a real difference in residents' lives while working in a supportive and caring environment.
- Qualifications: Experience in hospitality preferred, but a passion for service is key.
- Other info: Work in a beautiful care home dedicated to providing excellent care and dining services.
Host/Hostess £12.43 per hour plus company benefits Weekends only – 16hrs per week A Top 20 Care Home Group 2025! Awarded ‘One of the UK’s Best Companies to Work For’ Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia. The Host/Hostess supports all catering functions within the home and, alongside the Head Chef and other catering team members ensures that all dining services are efficient and that the required Health & Safety measures are adhered to within the department. The Host/Hostess is a key person in delivering excellent food service, and will get to know residents’ likes and dislikes, and will liaise regularly with the Hospitality Supervisor and/or Deputy Manager to ensure all hydration and nutritional needs are met at all times. Main Responsibilities Support the Head Chef and other catering team members to deliver all catering services throughout the home, ensuring resident choice at all times. Ensure that every mealtime is an outstanding dining experience and that all residents are aware of the choices available to them. Maintain a high standard of hygiene and cleanliness in the dining room and food storage areas at all times in accordance with the appropriate food hygiene regulations. Ensure that tables are correctly laid and meet the high standards of expectation within Cinnamon homes.Ideally experience as a Restaurant Waiter/Waitress preferred, however a background in hospitality is considered
Contact Detail:
The Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/Hostess
✨Tip Number 1
Familiarise yourself with the specific needs of residents in a care home setting. Understanding dietary restrictions and preferences can set you apart as a candidate who truly cares about the residents' well-being.
✨Tip Number 2
Showcase your interpersonal skills during any interactions, whether in person or over the phone. As a Host/Hostess, building rapport with residents and their families is crucial, so demonstrate your friendly and approachable nature.
✨Tip Number 3
Research the company culture at Watermeadow Grange and the wider Cinnamon Care Homes group. Being able to discuss their values and how they align with your own can make a strong impression during any informal chats or interviews.
✨Tip Number 4
Prepare to discuss your previous experience in hospitality, even if it’s not directly related to care homes. Highlighting transferable skills, such as teamwork and attention to detail, will show that you’re ready to contribute effectively from day one.
We think you need these skills to ace Host/Hostess
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Host/Hostess. Highlight your relevant experience in catering or hospitality, especially any roles that involved customer service or food service.
Tailor Your CV: Make sure your CV reflects your experience in hospitality. Include specific examples of how you've contributed to creating excellent dining experiences or maintained high hygiene standards in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing outstanding service. Mention your ability to connect with residents and meet their dietary needs, as well as your teamwork skills with chefs and supervisors.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Cinnamon Care Collection
✨Know the Menu
Familiarise yourself with the types of meals and dietary options that the care home offers. Being able to discuss the menu confidently will show your enthusiasm for the role and your commitment to providing excellent service.
✨Highlight Your Hospitality Experience
Even if you haven't worked as a Host/Hostess before, draw on any relevant experience in hospitality. Share specific examples of how you've provided great customer service or handled challenging situations in previous roles.
✨Emphasise Communication Skills
As a Host/Hostess, you'll need to interact with residents and staff regularly. Be prepared to discuss how you build rapport with others and ensure that everyone's needs are met, especially when it comes to dietary preferences.
✨Show Your Understanding of Health & Safety
Demonstrate your knowledge of food hygiene regulations and the importance of maintaining cleanliness in dining areas. This will reassure the interviewers that you take health and safety seriously, which is crucial in a care home environment.
