Apprentice Information Governance, Risk and Compliance Coordinator

Description No day will be the same – here are some of the highlights Becoming an Apprentice in Good Energy is an excellent opportunity to grow your career and work within a company making a real difference in the world.  If you are motivated, keen to learn, and happy to work at a fast changing place, then we have the opportunity for you.  We're seeking a motivated individual for our Apprentice Information Governance, Risk and Compliance Coordinator role. This apprenticeship program offers a Level 3 Business Apprenticeship upon completion.In this role, you'll work within the Information Governance, Risk and Compliance team, a small, friendly and hard-working team. We all work remotely with occasional visits to the office. You will be the team Coordinator, right at the centre of the team. You will support with overseeing the compliance mailbox, contribute to policy development, handle key reporting functions, coordinate meetings, and perform a variety of administrative tasks, including process improvement and stakeholder collaboration. As part of this apprenticeship, you will contribute and learn to take responsibility for: Compliance Mailbox Management: Efficiently handle compliance-related emails (examples include incidents reported by colleagues, data breaches, request for information from our industry regulators, and queries from colleagues/stakeholders). Policy Management Support: Under guidance, develop policy templates, update the policy matrix, and manage electronic files and intranet content. Reporting: We receive a lot of requests for information from our Industry Regulators.  You will learn to oversee those submission deadlines and update of key information trackers. You will also be updating the IGRC action tracker, including escalating overdue actions to the appropriate person. Also, support the development of the monthly Ofgem Account Manager report. Meeting Coordination: You will work closely with the Head of IGRC to support the Information Governance Security Working Group meetings (crafting agendas, attending the meetings, and capturing actions and assisting with the follow up on actions). You will also provide administrative support for ad-hoc Customer Operations meetings and manage compliance diary bookings. Administrative Duties: There will be an element of document proofreading, raising of purchase orders/invoices, supporting on the submission of audit documents and associated meeting setup, team meeting support, and process improvement initiatives. What you'll need to succeed To thrive in this role, you'll need a keen eye for detail and a passion for ensuring accuracy in your work. Exceptional organisational skills are fundamental to thriving in this role, enabling you to effectively manage your workload and prioritise tasks. You should be comfortable juggling multiple responsibilities and meeting deadlines in a fast-paced environment. Clear and confident communication skills are essential for collaborating effectively with colleagues. Essentials:  Attention to Detail: Accurate and thorough in all tasks.  Organization: Effective planning, prioritising, and time management skills.  Multitasking: Ability to manage multiple tasks and meet deadlines.  Qualifications: GCSEs in Math and English (Grade 4/C or above).  Communication: Clear and confident communication skills. Desirables: Experience in administrative/office support, particularly within legal and regulatory compliance audit areas.  Individuals need to spend at least 50% of their working hours in England over the duration of their apprenticeship so the role is open to candidates based in England only. Benefits you can rely on Great allowances for hybrid working:  🏡 £500 work from home allowance – an annual allowance paid monthly alongside your salary to support with working from home costs.  🚆 £500 travel allowance – an annual allowance paid monthly alongside your salary to support with travelling to work costs.  📖 £500 annual development allowance: to spend on your chosen development area, whether that’s in your current role, or future roles.  🎁 5% annual bonus: company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business. 🌞  Holiday: 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You’ll also have the option to buy additional leave, allowing for a better work-life balance.   💸 Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.  See more of our benefits