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For Companies At a Glance
- Tasks: Lead daily restaurant operations and drive business results at a luxury 5-star hotel.
- Company: Join The Langham, London, Europe's first Grand Hotel and a Forbes 5* rated property.
- Benefits: Enjoy paid overtime, 28-33 days holiday, and discounts at hotels and restaurants.
- Why this job: Be part of a dynamic team in a prestigious environment with opportunities for growth.
- Qualifications: Experience in high-end luxury settings, strong financial acumen, and excellent communication skills required.
- Other info: Access to mental health support and recognition programs to celebrate your contributions.
The predicted salary is between 43200 - 72000 £ per year.
Palm Court Restaurant ManagerPalm CourtThe Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for Palm Court Restaurant Manager to join our talented Palm Court team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
As a Palm Court Restaurant Manager, your main role will be to:
● adopt a strategic approach in achieving business results
● lead and drive the daily operations of the restaurant
● take ownership of the profitability of the restaurant
● develop and deliver on-target KPI results
● demonstrate a real understanding of achieving and maintaining quality through effective service management
● maintain an in-depth knowledge of the competitive environment and outlet market trends, through competitor site visits, trade media/forums and appropriate press reviews
● recruit, retain, lead, develop and inspire the restaurant team in delivering excellent service and build guest loyalty
● work collaboratively with management colleagues to further the overall business objectives of the hotel
ABOUT YOU
● similar high end experience in a luxury 5* environment
● passion for and excellent knowledge of food, beverage and service
● strong financial acumen
● motivating skills, creating a strong teamwork ethic
● a passion in ensuring a delightful experience for clients and guests alike
● great charisma, personality and presence
● confidence, professionalism and engaging personality
● excellent communication skills and very good level of English
YOUR BENEFITS
Financial Wellbeing
● Paid Overtime
● Discretionary Service Charge
● 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
● Access to Wagestream – a salary advance benefit
● Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affliated hotels
● Discounted accommodation at The Langham, London for you and your family
● Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
● Up to £750 Recommend a Friend referral bonus
● Seasonal Travelcard loan
● A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
● Company pension plan
● Life insurance
● Discounts in various high street and online shops
Mental Wellbeing
● Colleague recognition system – being recognised and rewarded for positive guest comments or when you showcase one of our company values
● Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
● 2 staff parties per year and several colleague social and community events
● Access to the Employee Assistance Programme by Hospitality Action (24/7)
● Access to Qualified Mental Health First Aiders on site
● Most Valued Colleague of the Month and Year Awards
● Long Service Awards
Physical
Grand Hotel Restaurant Operations Director (Hiring Immediately) employer: The Langham Hotel London
Contact Detail:
The Langham Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grand Hotel Restaurant Operations Director (Hiring Immediately)
✨Tip Number 1
Familiarize yourself with the Langham's brand values and service standards. Understanding what makes this luxury hotel unique will help you align your experience and vision with their expectations during the interview.
✨Tip Number 2
Network with current or former employees of the Langham, London. They can provide valuable insights into the company culture and what it takes to succeed in a high-end restaurant environment.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your financial acumen and ability to drive profitability. Highlighting measurable results will showcase your capability to meet the role's demands.
✨Tip Number 4
Stay updated on current trends in the food and beverage industry, especially within luxury dining. Being able to speak knowledgeably about market trends will set you apart as a candidate who is proactive and informed.
We think you need these skills to ace Grand Hotel Restaurant Operations Director (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Palm Court Restaurant Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in high-end restaurant management, particularly in a luxury 5-star environment. Use specific examples to demonstrate your financial acumen and leadership skills.
Showcase Your Passion: Express your passion for food, beverage, and service in your application. Share any relevant experiences that highlight your commitment to delivering excellent guest experiences and building team loyalty.
Tailor Your Communication: Ensure that your application reflects excellent communication skills. Use clear and professional language, and make sure to proofread for any errors. This is especially important given the emphasis on communication in the job description.
How to prepare for a job interview at The Langham Hotel London
✨Showcase Your Strategic Thinking
As a Restaurant Operations Director, it's crucial to demonstrate your ability to adopt a strategic approach. Prepare examples of how you've successfully driven business results in previous roles, focusing on your decision-making process and the outcomes.
✨Highlight Your Leadership Skills
This role requires strong leadership to inspire and develop a team. Be ready to discuss your experience in leading teams, fostering a teamwork ethic, and how you motivate staff to deliver excellent service.
✨Demonstrate Financial Acumen
Since profitability is key, come prepared with examples of how you've managed budgets, improved financial performance, or achieved KPI targets in past positions. This will show your understanding of the financial aspects of restaurant management.
✨Engage with Your Personality
Your charisma and presence are important for this role. During the interview, let your personality shine through. Engage with the interviewers, show enthusiasm for the hospitality industry, and express your passion for creating delightful guest experiences.
