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- Tasks: Welcome patients, manage appointments, and support the clinical team in a fast-paced environment.
- Company: Join Bupa Dental Care, where we prioritize our people and create a collaborative workplace.
- Benefits: Enjoy competitive pay, health support, gym discounts, and access to wellness programs.
- Why this job: Be part of a supportive team making a real difference in patients' lives while developing your career.
- Qualifications: Previous receptionist experience, strong communication skills, and proficiency in Microsoft Office are required.
- Other info: Part-time role with flexible hours and opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
Dental Receptionist – Bupa Dental Care Penarth Practice
Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts., + Meeting and greeting patients, providing a great first impression and patient journey
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Booking and amending appointments, answering the phone, updating patient records
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Co-ordinating the care packages for our patients that has been provided by our clinicians
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Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
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Excellent customer service skills face to face, telephone and via email
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Supporting the Practice Manager and clinical team with the smooth running of the practice
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Handling payments
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Accessing sensitive information whilst maintaining patient confidentiality
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Ability to be positive and professional in a fast-paced environment
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Previous administration or receptionist experience, preferably within a healthcare setting
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Strong communication skills face to face, via telephone and email
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Proficient with Microsoft Word and Outlook with overall strong organisation skills
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Previous experience with promoting company products and services
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Preferred Dentally experience
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Part Time: 24.75 hours
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Working hours: Mondays 8.25, Tuesdays 8.25 & Fridays 8.25
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Competitive Rate of Pay
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Supportive, experienced team including on-site Practice Manager
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Career development support and opportunity, We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
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Competitive pay rates and the opportunity to increase this through training and development
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Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
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My Bupa Extras – discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
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Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
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Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy – Bupa’s own wellbeing programme.
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Discounted dental insurance which can be extended to immediate family members.
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Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
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Wagestream – Access your income before payday, if and when you need it.
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Access to career pathways and support throughout your working life with Bupa Dental Care
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And many more, just ask.
So why wait? Apply now to be part of a brilliant team.
To find out more about working with us, find us on LinkedIn, Facebook and Instagram
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Bupa Dental Care is an equal opportunities employer.
Close map, Shop discounts (over 700 stores)
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Health and wellbeing discounts
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Discounted dental insurance
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Free CPD
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Employee referral scheme
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And many more!
Receptionist (32483) - employer: Bupa
Contact Detail:
Bupa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (32483) -
✨Tip Number 1
Make sure to showcase your excellent customer service skills during the interview. Think of specific examples where you provided outstanding service, especially in a healthcare setting, as this will resonate well with the values of Bupa Dental Care.
✨Tip Number 2
Familiarize yourself with Bupa Dental Care's products and services, including their Plan options and insurance claims. Being able to confidently discuss these during your interview will demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 3
Highlight any previous experience you have with appointment booking and patient record management. This is crucial for the role, and showing that you can handle these tasks efficiently will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would maintain patient confidentiality while accessing sensitive information. This is a key aspect of the role, and demonstrating your understanding of its importance will show that you are a responsible candidate.
We think you need these skills to ace Receptionist (32483) -
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Dental Receptionist position. Understand the key responsibilities, such as meeting and greeting patients, booking appointments, and promoting Bupa Dental Care products.
Tailor Your CV: Customize your CV to highlight relevant experience, especially any previous administration or receptionist roles in a healthcare setting. Emphasize your customer service skills and proficiency with Microsoft Word and Outlook.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent patient care and your ability to thrive in a fast-paced environment. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Highlight Communication Skills: In both your CV and cover letter, emphasize your strong communication skills. Provide examples of how you have effectively communicated with patients face-to-face, over the phone, and via email.
How to prepare for a job interview at Bupa
✨Showcase Your Customer Service Skills
As a dental receptionist, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in previous roles, especially in a healthcare setting.
✨Demonstrate Your Organizational Abilities
Highlight your experience with booking and amending appointments, as well as managing patient records. Discuss any tools or systems you've used to stay organized and efficient.
✨Familiarize Yourself with Bupa's Services
Research Bupa Dental Care's products and services, including their Plan options and insurance claims. Being knowledgeable will help you confidently promote these offerings during the interview.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle stressful situations. Share specific instances where you've maintained professionalism and positivity in a busy environment, showcasing your ability to thrive under pressure.
