Retail Sales Assistant

We are currently recruiting for full-time Retail Assistant roles in our new London stores. Whilst previous retail experience is required, a comprehensive optical training will be provided for this position.bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune.At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, we are climate neutral certified, and we donate a pair to someone in need for every pair we sell.We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW.If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you!Key Responsibilities:Provide an amazing in-store customer experienceDemonstrate exceptional product knowledge as well as accurately explain features and benefits of bloobloom lenses and framesCarry out the dispensing following the optometrist’s recommendationsOversee the complete lifecycle of orders and provide consistent after-sale assistanceBe the voice of the customer and advocate customer needs/issues cross-departmentallyBe creative and constantly consider new ways to help us provide the best possible customer serviceConvert customers into bloobloom advocatesWho You Are:You’re a passionate people person and like engaging with customersYou’re driven and self motivated – you want to excel at what you do!You thrive in a multitasking environment and can organise your time efficientlyYou believe in understanding a customer’s pain, building value and solving problemsYou are a team player who works and engages with others to achieve resultsYou are a strategic thinker and like to offer new ideas/solutions to improve thingsEssential Skills & Experience:Relevant experience in retailFluent English speaker with exceptional verbal, written and general communication skillsComfortable in a digital environmentKey Benefits:Opportunity to join a fast-growing and ambitious startupWork with a friendly team of highly motivated individualsExceptional scope for progression and developmentAn environment where you are listened to and can actually have an impactSpacious and modern new stores, with excellent staff facilitiesRegular company socials and eventsFree spectacles and sunglasses for you, and discounts for family and friends22-day Holiday + Bank HolidaysCompetitive salary depending upon experienceFurther Information:Type of contract: Full timeLocation: London, United KingdomWorking Hours: 40 hours per week