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Corus Consultancy

Licensing Support Officer

Cardiff Full-Time 28800 - 43200 £ / year (est.) No home office possible

Responsibilities

To process and determine licence/permit/registration applications dealt with by the Licensing Section of the Shared Regulatory Services and carry out any other relevant administrative and clerical functions.
To determine the suitability of applicants in respect of their appropriateness to hold a licence in order to ensure public protection.
Respond to a range of routine written, telephone and \”face to face\” requests for specialist advice and guidance including responsibility for more complex cases as required by the Senior Licensing Officer.
To receive and be responsible for processing payments in respect of applications, issuing receipts, and recording transactions in accordance with financial rules and procedures.
To manage and oversee the inputting of computer-based and paper information systems utilising specialist or general software systems as appropriate within the Licensing Section.
To provide guidance and familiarisation training of staff as may be required.
To keep accustomed with all relevant licensing legislation, guidance, processes and procedures and to amend general licensing procedures documents and databases as required.
To collate and present statistical information in connection with the performance of the Licensing function and to assist with the continuous improvement of the service
Deal with incoming and outgoing post for the section and ensure it is allocated correctly.
To coordinate activities in relation to the ‘Knowledge Tests\’ in respect of prospective Hackney Carriage/Private Hire Vehicle Drivers, act as invigilator and mark completed scripts.
To maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities.
To participate in the Service\’s out of hour\’s response arrangements (including emergency response arrangements) as and when directed.