Community Care Lead

This position offers a competitive salary, a great bonus and comprehensive benefits. If you have proven experience in social care, with a supervisory / management background and a real passion for building positive relationships with service users and their families, we encourage you to apply today!

Job Title: Community Care Lead

Reporting to: Community Care Registered Manager

Location: Hybrid based (Must be able to cover Exeter to Taunton and surrounding areas)

Salary: £25,000 + up to £5,000 annual bonus + car allowance (£320pm)

Hours: Core hours are Monday – Friday 09:00 – 17:30 (37.5 hours per week)

Some flexibility will be required to include working some evenings

and 1 in 4 weekends

Who are we?

Today, with technology at the very core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions with ambitions to become the world’s largest nursing platform. By creating a more dynamic, effective and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market.

At Newcross, we are passionate about helping our colleagues realise their career potential. Our DNA is rooted in a relentless pursuit of excellence, where we will encourage you to constantly challenge yourself and break new ground. Join our supportive and collaborative team, where you will have the opportunity to grow and develop your career. Be part of a company that believes nothing is too hard and seeks out exceptional individuals who are driven to facilitate high-quality care. Unlock your potential and embark on a rewarding career journey with Newcross Healthcare.

Who are you?

Your primary mission as a Community Care Lead at Newcross Healthcare is to deliver high-quality and person-centred care to individuals within their own homes or in the community. Community Care Associates play a pivotal role in ensuring that clients receive the care and support they need to maintain their independence and well-being.

They work closely with clients and their families to develop and implement care plans tailored to individual needs, which may include assistance with activities of daily living, medication administration, mobility support, and emotional companionship. By offering compassionate and professional care, Community Care Associates contribute to enhancing the quality of life for clients while upholding the values and standards of Newcross Healthcare.

What will you do?

Whilst a full job description can be supplied here are a few of the key responsibilities for the role:

• Take full day to day responsibility for the service delivery of the care package. Conduct periodic assessments and evaluations of the service users to ensure their care plans are up-to-date and tailored to their evolving needs.
• Build positive relationships with service users and their families, working closely within each allocated client/case load package. Advocate for the best interests of service users, ensuring they receive appropriate care and support.
• Accurately record data into systems (e.g. bookings, complaint/incident management). Maintain accurate and up-to-date records of all care-related activities, incidents, and observations, and provide regular reports to the appropriate authorities or management.
• Provide information, education, and support to the families and caregivers of service users, helping them understand and participate in the care process.
• Be involved in writing care plans for non-clinical elements and/or non-complex clients e.g, personal care plan and enabling packages and collaborate with the Lead Nurse in regards to its implementation.
• Undertake full assessments of potential new clients for non-complex packages e.g, enabling packages – with support and sign off by the Lead Nurse.
• Be part of the regions on call service on a rolling rota basis, providing support and assistance as needed out of office hours.
• Identify and report environmental and personal changes in the home environment which may be seen as a risk to both staff and the service user.
• To take an active role in the recruitment, induction and allocation of new staff, ensuring recruitment and induction processes, including introduction to clients, are robustly followed.

Benefits:

• Pension Scheme
• Car Allowance
• Annual Bonus
• Training and Personal Development Support
• myHealthPlan: Access to a virtual GP and mental health support through a ‘best in class’ Colleague Assistance Programme (EAP)
• Perks at Work: Over 30,000 deals and discounts for your favourite brands across 20 categories including, groceries, fashion, electronics and more
• 28 days annual leave including bank holidays (rising to 33 after the first year and increasing with length of service)

This position opens the door to a fulfilling career. We provide a competitive salary, enticing bonuses, and comprehensive benefits to recognise your dedication. If you're an experienced professional in social care, with a background in supervision or management, and you have a true passion for nurturing positive relationships with service users and their families, then we encourage you to seize this opportunity and apply today.

Equality, diversity and inclusion:

We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.