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- Tasks: Be the go-to person for front-of-house support and admin tasks.
- Company: Join a dynamic team focused on exceptional service delivery.
- Benefits: Enjoy a competitive salary and flexible working hours.
- Why this job: Gain hands-on experience in facilities management and client relations.
- Qualifications: Must have front-of-house and admin experience; driving license required.
- Other info: Opportunity to grow with the company and influence service development.
The predicted salary is between 20000 - 30000 £ per year.
Job title: Front of House & Administrative Co-Ordinator Location: Company Head Office (Wantage) or any location as required Responsible to: Director of Service Delivery Provides services to: Clients, Suppliers, Management, and other staff as required Hours: The employee will normally work 37.5 hours per week, Monday to Friday; however, flexibility is mandatory. The employee will be accountable for the cover of the company’s existing Front of House services at Client sites. FOH shifts range from (Apply online only), Monday to Friday, as required. Package: £25,000 per annum Personnel Requirements: * A DBS check may be required for this role, which the successful applicant will need to apply for and provide evidence upon appointment. * The employee must have a full and valid driving license and own vehicle. Experience/Qualifications: * Front of House and general administration experience are essential. * Experience within a facilities management environment and/or service provider background is desirable. Summary & Responsibilities: First and foremost, you will be the primary front-of-house relief support for all absences of our existing front-of-house teams at Client sites, which can be required with little notice, sometimes on the same day. You will oversee the diary management of planned annual leave for front-of-house staff, schedule your own diary to accommodate, and liaise with Clients as required. During periods when relief for front-of-house services is not required, you will support the business as directed, involving a variety of tasks. You will engage with the growth strategy and support the expansion of front-of-house services. This is an exciting opportunity to join in the early development of the service provision and to learn and support the wider FM provision as experience is gained. You will keep the Director of Service informed at all times. * You must be self-motivated and proactive, able to work autonomously at times. * You should be extremely reliable, flexible, and proficient in Microsoft Office (Word, Excel, Teams, PowerPoint). * Excellent communication and interpersonal skills are essential. You should also be highly organised and detail-oriented. * To succeed, you must handle multiple priorities and manage time effectively. * As an ambassador of the company, you will be passionate, professional, and efficient, ensuring all clients receive exceptional service. * You will have the ability to build rapport and work effectively in challenging environments. * You will provide administrative support to the Director of Service and other stakeholders as necessary, engaging in the growth strategy and continuous improvement of existing services
Front of House & Administrative Co-Ordinator employer: Concept Technical
Contact Detail:
Concept Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House & Administrative Co-Ordinator
✨Tip Number 1
Familiarize yourself with the specific needs of front-of-house services in facilities management. Understanding the nuances of client interactions and service delivery will help you stand out during the interview process.
✨Tip Number 2
Highlight your flexibility and ability to adapt to changing schedules. Since this role requires covering shifts on short notice, demonstrating your readiness to step in when needed will be crucial.
✨Tip Number 3
Showcase your organizational skills by discussing how you manage multiple priorities effectively. This is key for diary management and ensuring smooth operations at client sites.
✨Tip Number 4
Prepare examples of your previous experience in front-of-house roles or administrative positions. Being able to share specific instances where you provided exceptional service will demonstrate your capability for this position.
We think you need these skills to ace Front of House & Administrative Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Front of House and administrative experience. Include specific examples that demonstrate your reliability, flexibility, and proficiency in Microsoft Office.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to work autonomously and handle multiple priorities, as well as your excellent communication skills.
Highlight Relevant Experience: When detailing your previous roles, focus on experiences that relate to facilities management or service provision. Emphasize any instances where you provided exceptional client service or managed diary schedules.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise.
How to prepare for a job interview at Concept Technical
✨Show Your Front of House Experience
Be ready to discuss your previous experience in front-of-house roles. Highlight specific situations where you successfully managed client interactions or resolved issues, as this will demonstrate your capability to handle the responsibilities of the position.
✨Demonstrate Flexibility and Reliability
Since the role requires flexibility and the ability to cover shifts on short notice, share examples from your past where you adapted quickly to changing circumstances. This will show that you can be relied upon in a dynamic environment.
✨Highlight Your Organizational Skills
Prepare to talk about how you manage multiple priorities and stay organized. Discuss any tools or methods you use to keep track of tasks and deadlines, as this is crucial for the diary management aspect of the role.
✨Communicate Effectively
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might also want to prepare for questions about how you would handle difficult conversations with clients or team members.
