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- Tasks: Coordinate shipping and ensure timely delivery of customer orders.
- Company: Join a leading electroplating company focused on customer satisfaction.
- Benefits: Enjoy a permanent position with a structured work schedule.
- Why this job: Be part of a team that values excellent customer service and supports growth.
- Qualifications: Experience in manufacturing and strong customer service skills required.
- Other info: Work hours are Monday to Friday, with early finish on Fridays.
The predicted salary is between 30000 - 42000 £ per year.
Are you a Shipping Coordinator with a strong background in the manufacturing industry? If so, our client who specialise in electroplating would be interested in your background!In this role, you will actively contributes to delivering world leading customer service and ensures a high level of satisfaction through the timely, efficient and effective completion/delivery of customer orders, to support profitable sales growth.PermanentBromsgroveHours: Monday – Thursday (8am – 5pm) & Friday (8am – 3pm) Shipping Coordinator – Key Responsibilities Provide and support excellent customer service to all internal and external customers. Ensure a high level of satisfaction through the timely, efficient and effective completion/delivery of customer orders. Report delays as soon as possible. Process all stock item sales orders, raising all relevant paperwork, despatch notes, sales invoices, etc on Sage 200 system. Send official quotations for all solution/consumable/equipment items, in a timely manner. Follow up all outstanding quotations each month. Produce shipping documents, dangerous goods notes and arrange relevant transport for all product sales orders. When necessary, establish and maintain liaison with relevant staff or customer representatives to help resolve any technical/schedule enquiries that arise prior, during and after dispatching orders. Support Quality Systems Coordinator to ensure the com…
Shipping Coordinator employer: Owen Daniels
Contact Detail:
Owen Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shipping Coordinator
✨Tip Number 1
Familiarize yourself with the Sage 200 system, as it's crucial for processing orders and generating necessary paperwork. Having hands-on experience or knowledge about this software can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in the manufacturing industry during networking events or conversations. This will help you connect with professionals who may have insights or referrals for the Shipping Coordinator role.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've effectively resolved issues or improved satisfaction in previous roles. This will show your potential employer that you're proactive and solution-oriented.
✨Tip Number 4
Stay updated on shipping regulations and best practices, especially regarding dangerous goods. This knowledge will not only enhance your application but also prepare you for discussions during interviews.
We think you need these skills to ace Shipping Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the manufacturing industry, particularly any roles related to shipping or logistics. Emphasize your customer service skills and any relevant software experience, such as Sage 200.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Shipping Coordinator role and how your background aligns with the company's needs. Mention specific examples of how you've contributed to customer satisfaction and efficient order processing in previous positions.
Highlight Relevant Skills: Clearly outline your skills that are pertinent to the role, such as communication, problem-solving, and attention to detail. Discuss your ability to manage shipping documents and liaise with customers effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Owen Daniels
✨Showcase Your Customer Service Skills
Since the role emphasizes delivering excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to maintain a high level of satisfaction.
✨Familiarize Yourself with Sage 200
The job requires processing orders using the Sage 200 system. If you have experience with this software, mention it during the interview. If not, do some research on it beforehand to show your willingness to learn and adapt.
✨Discuss Your Experience in Manufacturing
Since the position is within the manufacturing industry, be ready to discuss your relevant experience. Talk about any previous roles where you managed shipping or logistics, and how that experience can benefit the company.
✨Prepare for Technical Questions
Given the nature of the role, you may face technical questions related to shipping documents and dangerous goods notes. Brush up on these topics so you can confidently answer any questions and demonstrate your expertise.
