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- Tasks: Help customers with queries and recommend services, all from the comfort of your home.
- Company: Join a top British Utilities Company listed in FTSE 250.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, and free training tailored to your schedule.
- Why this job: Perfect for self-starters looking for remote work with growth opportunities and a supportive culture.
- Qualifications: Must be 18+, have basic IT skills, and be eligible to work in the UK.
- Other info: Promotional opportunities available for those interested in team leadership.
Vacancy: Home Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Brighton We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home, either part-time or full time or who would like to earn an additional income in conjunction with their current role. The responsibilities for the Home-Based Customer Service Representative Role include: * Liaising with people both face-to-face and over the telephone * Recommending the company services * Helping customers with any queries or complaints For the Home-Based Customer Service Representative role you will need: * Ability to communicate both over the telephone and face-to-face * Patience and motivation * Basic IT Skills * Be a self-starter * Mobile phone * You must be permitted to work in the UK * You must be 18+ * This role is not suitable for international students due to visa restrictions What you will get for the Home-Based Customer Service Representative role: * Free, simple, introductory training that fits around your routine * Your own website * Marketing and training tools * Mentor * Competitive earnings * Bonus on top of the earnings * Residual income * Incentives There are promotional opportunities within this company and for anyone wanting to lead a team, you will need to be confident, patient, understanding and have good quality team-leading skills. If you want to become a leader but have no experience training can be provided
Customer Service Advisor employer: Orca Recruitment & Training Services Ltd
Contact Detail:
Orca Recruitment & Training Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Make sure to highlight your communication skills during the interview. Since this role involves liaising with customers both face-to-face and over the phone, demonstrating your ability to connect with people will be crucial.
✨Tip Number 2
Show your motivation and patience in your interactions. The company values these traits highly, so be prepared to share examples from your past experiences where you successfully handled customer queries or complaints.
✨Tip Number 3
Familiarize yourself with basic IT skills and tools that are commonly used in customer service roles. Being tech-savvy can set you apart from other candidates and demonstrate your readiness for the job.
✨Tip Number 4
If you're interested in leadership opportunities, express your willingness to learn and grow within the company. Mention any relevant experiences or aspirations you have regarding team-leading skills to show your ambition.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasize your communication skills, patience, and any previous roles where you dealt with customers face-to-face or over the phone.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are interested in working from home and how your skills align with the responsibilities listed in the job description.
Showcase Your IT Skills: Since basic IT skills are required, mention any relevant software or tools you are familiar with. If you have experience using customer service platforms or CRM systems, be sure to include that.
Highlight Your Self-Starter Attitude: The role requires self-motivation, so provide examples of how you've successfully managed tasks independently in the past. This could be from previous jobs, volunteer work, or personal projects.
How to prepare for a job interview at Orca Recruitment & Training Services Ltd
✨Show Your Communication Skills
Since the role involves liaising with customers both face-to-face and over the phone, it's crucial to demonstrate your communication skills during the interview. Practice clear and concise responses, and be ready to showcase how you handle customer queries or complaints.
✨Highlight Your Patience and Motivation
The company values patience and motivation in their representatives. Be prepared to share examples from your past experiences where you demonstrated these qualities, especially in challenging situations.
✨Familiarize Yourself with Basic IT Skills
As basic IT skills are a requirement for the role, make sure you can discuss your proficiency with relevant software or tools. If you have experience using customer service platforms, mention them to show you're ready for the tech aspect of the job.
✨Express Your Interest in Growth Opportunities
The company offers promotional opportunities, so express your interest in advancing within the organization. Share your aspirations for leadership roles and how you plan to develop your skills further, showing that you're a self-starter.
