IT Officer

Join Our Team as an IT Officer!

Are you passionate about IT and eager to make a difference? Conwy’s IT&DT Department is looking for an enthusiastic and committed individual to join our IT Systems and Support Division as an IT Officer within the Finance and Efficiencies Support Team.

Why This Role is Exciting:

• Develop Expertise: Dive deep into the Finance Service functions, including Accountancy, Payroll, Revenues, and Benefits. Your journey will be supported by comprehensive training and guidance.

• Innovate and Transform: Be at the forefront of corporate projects and digital transformation, modernising the way our users work and helping them become a cutting-edge workforce.

• Learn from the Best: Collaborate with seasoned analysts who are experts in their fields. Gain invaluable knowledge and skills to support and provide contingencies for crucial systems.

• Support Critical Systems: Play a key role in supporting the crucial finance IT systems that the council uses to deliver its services. Your work will ensure these systems run smoothly and efficiently.

What We Offer:

• Support and Guidance: We are committed to your growth. You’ll receive all the support and guidance needed to master the systems, ensuring you excel in your role.

• Impactful Work: Your contributions will directly support our finance, revenues, and benefits users, making a real difference in our community.

• Professional Development: This role is a fantastic opportunity to advance your career, learn from experienced professionals, and become an expert in essential IT systems.

• Initiative and Innovation: Demonstrate a flair for innovation and the ability to understand and learn technical concepts.

• Soft Skills: Excellent communication skills are essential as you’ll frequently interact with users at all levels of the organisation.

• Educational Background: A good standard of education, preferably to HND, degree level, or equivalent in an IT or related subject.

• Experience: IT technical support and/or IT system support experience in a large corporate environment is advantageous.

• Organizational Skills: High level of organisational and project management skills.

• Commitment to Learning: Willingness to attend technical and personal development training to achieve professional qualifications.

• Bilingual Skills: The ability to speak and write in Welsh is desirable to help us provide a bilingual service to clients., Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other., Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

• Supportive Environment: You’ll receive all the support and guidance needed to excel in your role.

• Impactful Work: Your contributions will directly support our finance, revenues, and benefits users, making a real difference in our community.

• Travel Opportunities: The role involves travel to various sites within the Authority.

Application Details:

• Full details of the role can be found in the Job Description and Person Specification.

This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.

For a chat or discussion about the vacancy, please contact Tim Lovell-Smith at tim.lovell-smith@conwy.gov.uk or call 01495 57 7777.