Income Collection Officer

Income Collection Officer Location: Shropshire (hybrid) Salary: £20-25 per hour Duration: Temporary Greenacre are pleased to be supporting a Shropshire based housing organisation, with their recruitment of an Income Collection Officer. The ideal candidate will have experience of income collection within a social housing setting. What will you do in the role? * Taking front-line calls from residents, who are facing rent arrears * Managing the inbox * Handling claims of universal credit * Income collection & rent arrears Who would excel in this role? * Experience of rent/ income collection from residents who are in arrears * Experience of discussing payment plans and options * Knowledge of universal credit and the benefits system This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business