At a Glance
- Tasks: Join our Patient Dining team as a Ward Hostess/Host, providing meals and support to patients.
- Company: Be part of the Medirest Family, a leader in healthcare catering services.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real difference in patients' lives while working in a supportive and diverse environment.
- Qualifications: No prior experience needed; just a passion for patient care and a willingness to learn.
- Other info: This role requires a Disclosure & Barring Service check, covered by the employer.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. Interested in this role You can find all the relevant information in the description below. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient’s nutrition and hydration needs, you can make a real difference Here’s an idea of what your shift patterns will be: 3 out of 7 days Key responsibilities: Provide menus, take orders from patients and support with all dietary and allergen queries. Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service. Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service. Liaise with ward staff to ensure patients’ needs are met in a timely manner. Offer a great customer service by always putting the patient first. Our ideal Ward Hostess/Host will: Awareness of food & hygiene standards Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff. Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business. Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress. It doesn’t matter if you’ve never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients. This position is subject to a Disclosure & Barring Service check; costs met by the employer. As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses. Job Reference: com/0212/87716001/52701126/BU Healthcare Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thriveÑbecause diversity is our strength
Ward Hostess/Host employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host
✨Tip Number 1
Familiarize yourself with the specific dietary needs and preferences of patients. Understanding common dietary restrictions and how to communicate effectively about food options can set you apart during the interview process.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for patient care and your ability to create a welcoming environment.
✨Tip Number 3
Research Medirest and their values, especially their commitment to patient care and teamwork. Being able to articulate how your personal values align with theirs can make a strong impression.
✨Tip Number 4
Prepare to discuss how you handle stressful situations, especially in a healthcare setting. Providing examples of your ability to remain calm and effective under pressure will show that you're ready for the challenges of the role.
We think you need these skills to ace Ward Hostess/Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Ward Hostess/Host. Familiarize yourself with the key tasks such as providing menus, taking orders, and ensuring patient satisfaction.
Highlight Relevant Experience: Even if you haven't worked in a similar role before, emphasize any customer service experience or skills that demonstrate your ability to communicate effectively and work under pressure.
Show Your Passion: In your application, express your passion for patient care and your willingness to learn. Mention any relevant experiences that showcase your dedication to providing excellent service.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords related to food hygiene standards, teamwork, and flexibility to catch the employer's attention.
How to prepare for a job interview at Compass Group UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to meet someone's needs, especially in a healthcare or hospitality setting.
✨Demonstrate Your Communication Skills
Since the role involves interacting with patients and healthcare staff, highlight your ability to communicate effectively. Prepare to discuss how you would handle dietary queries or support patients who may be feeling unwell.
✨Emphasize Teamwork and Flexibility
Talk about your experience working in teams and your ability to adapt to changing situations. The interviewers will appreciate candidates who can work under pressure and adjust to the dynamic environment of a hospital.
✨Understand Food Hygiene Standards
Familiarize yourself with basic food hygiene standards and be ready to discuss their importance in a healthcare setting. This shows that you take the role seriously and are committed to maintaining a safe environment for patients.