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For Companies At a Glance
- Tasks: Join our team to handle customer service and admin tasks daily.
- Company: We manage over 150 stunning residential developments across the UK.
- Benefits: Opportunity for permanent employment and a dynamic work environment.
- Why this job: Gain valuable experience in a supportive team while enhancing your skills.
- Qualifications: 1 year of admin or customer service experience is required.
- Other info: This is a temporary role with potential for long-term growth.
The predicted salary is between 24000 - 36000 £ per year.
My client is a leading residential estate management company, who manage in excess of 150 exclusive and beautifully landscaped developments across the UK. They are seeking a Customer Service Administrator to join their busy team on a temporary basis with the opportunity for permanent employment.
Responsibilities:
- Customer service
- Administration
- Diary management
- Supporting the Area Manager with typing up general letters and correspondence
- Deal effectively with all telephone and email enquiries
- Monitor the Area Manager's mailbox
The ideal candidate will have a minimum of 1 year's experience in admin/customer service and be willing to learn new systems.
Whilst we would love to be able to respond to every application we receive, it is not always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.
Temporary Customer Service Administrator employer: RGS Global Ltd
Contact Detail:
RGS Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the estate management industry. Understanding the basics of how residential developments are managed will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves dealing with enquiries, practice handling common customer scenarios to show that you can remain calm and professional under pressure.
✨Tip Number 3
Get comfortable with diary management tools and software. Being able to discuss your experience with scheduling and organisation will set you apart, as these skills are crucial for supporting the Area Manager.
✨Tip Number 4
Prepare questions about the company and its developments. Showing that you've done your homework not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
We think you need these skills to ace Temporary Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Use specific examples from your past roles that demonstrate your ability to handle enquiries and manage diaries effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain why you are interested in the role and how your skills align with the company's needs, particularly in customer service and support.
Showcase Your Communication Skills: Since the role involves dealing with telephone and email enquiries, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed customer interactions in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at RGS Global Ltd
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer service, be prepared to discuss your previous experiences. Share specific examples of how you've handled difficult customers or resolved issues effectively.
✨Demonstrate Your Administrative Abilities
Highlight your organisational skills and experience with diary management. Be ready to explain how you prioritise tasks and manage your time efficiently in a busy environment.
✨Familiarise Yourself with the Company
Research the estate management company and its developments. Understanding their values and services will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Interview Questions
Anticipate questions related to handling enquiries and managing correspondence. Practising your responses will help you feel more confident and articulate during the interview.
