Apprenticeship Training Coordinator

We are seeking a dedicated and organised Apprentice Coordinator to join our support team. Grey Seal Academy is an Ofsted grade 2 Good training provider delivering a range of Apprenticeships accross England for a range of organisations including NHS, Councils, plcs, and small independants. In this role, you will play a vital part in supporting apprentices, employers, and trainers throughout the apprenticeship journey. You will be responsible for managing relationships, overseeing apprentice progress, and coordinating training and development sessions. Your role will include providing administrative support, ensuring compliance, and addressing challenges that may arise. If you are a proactive individual with a passion for guiding and supporting others, we’d love to hear from you., The Apprentice Coordinator’s role involves a variety of tasks centered around supporting apprentices, employers, and trainers. Key responsibilities include:

• Account and Client Relationship Management: Assisting with managing employer relationships, attending apprentice progress meetings, generating monthly employer reports, and handling new business calls. The role involves continuous communication with learners, line managers, and other stakeholders to ensure smooth operations and address any issues that may arise.

• Apprentice Onboarding and Recruitment: Facilitating onboarding processes such as initial calls, booking skills scans, and completing paperwork.

• Progress Monitoring: Overseeing learners at risk, managing breaks in learning, and conducting progress reviews. Coordinating with trainers to address progress concerns and arrange additional support when necessary.

• Training and Session Coordination: Scheduling group training sessions, streaming learners into appropriate lessons, and handling functional skills (FS) registrations and test bookings.

• EPA and Compliance: Coordinating the End-Point Assessment (EPA) process, ensuring compliance, managing co-investment payments, and supporting contract management for services with employers.

• Administrative Support: Handling incoming calls, managing contracts, and serving as a contact for various software and systems like SA, bksb, and PICS.