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- Tasks: Support residents with daily tasks and personal care in a friendly environment.
- Company: Join Housing 21, a top-rated care provider passionate about people and community.
- Benefits: Enjoy flexible hours, holiday pay, health cash plan, and career development opportunities.
- Why this job: Make a real difference in people's lives while building strong relationships in a supportive team.
- Qualifications: No experience needed; just bring kindness, good communication skills, and a desire to help.
- Other info: Potential for career progression through our Extra Care Academy and a chance to earn up to £50,000.
Hours: Zero hour contract
Shift Pattern: Includes weekend and bank holiday working
Are you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job? Are you a people person who can strike up a conversation with anyone? Do you want to finish work knowing you’ve made a real difference to someone’s life? If this sounds like you – we’ve got the perfect match!
As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy. Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector.
Our Care Workers:
- Are paid by the hour, not by the job. £12.96 per hour, full time equivalent £23,648 per annum (based on working 35 hours per week)
- Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan
- Will be supported to achieve relevant qualifications
- Can join our Extra Care Academy - support and training to progress into management
Is it for me?
You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require!
We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes.
All you need is:
- To be kind and friendly
- Good written and verbal English communication skills
- Commitment to undertake necessary further training
- A genuine desire to help people
- Reliability and flexibility
- The ability to use your initiative
- To remain calm under pressure
About the role
Everyone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives. Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include:
- Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.
- Making meals, drinks and snacks where necessary.
- Encouraging and enabling residents to follow agreed care plans.
- Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.
- Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress.
The benefits
At Housing 21 we’re proud to be bucking the trend as a care provider we offer a range of impressive benefits including:
- Holiday Pay
- Occupational Sick Pay
- Occupational Maternity Pay
- Health Cash Plan
- Blue Light Card (offering discounts across retail, hospitality and leisure)
- Car Lease Scheme
- Cycle to Work Scheme
- Uniform provided
- Employee Assistance Programme
- 50p hourly enhancement for all Level 2
- Training and development to fulfil your career aspirations
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Closing Date for applications is 15 June 2025. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
About us
We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees.
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn’t have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes.
We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us.
Care Worker employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Worker
✨Tip Number 1
Show your passion for care during the interview. Share personal experiences where you've helped others, whether it's caring for a family member or volunteering. This will demonstrate your genuine desire to make a difference in people's lives.
✨Tip Number 2
Familiarise yourself with the specific needs of the residents at Castlestead View. Research common challenges faced by elderly individuals and think about how you can support them effectively. This knowledge will impress your interviewers and show your commitment.
✨Tip Number 3
Highlight your communication skills. As a Care Worker, you'll need to interact with residents, families, and colleagues regularly. Be prepared to discuss how you’ve successfully communicated in past roles or situations, especially under pressure.
✨Tip Number 4
Emphasise your flexibility and reliability. The role requires weekend and bank holiday shifts, so be ready to discuss your availability and willingness to adapt to the needs of the residents and the team. This will show that you're a dependable candidate.
We think you need these skills to ace Care Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Care Worker role. Emphasise any previous caring roles, even informal ones, and showcase your ability to communicate effectively and work well under pressure.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for care work. Share personal anecdotes that demonstrate your kindness, reliability, and commitment to helping others. Make it clear why you want to work with Housing 21 specifically.
Highlight Soft Skills: In your application, focus on soft skills such as empathy, patience, and communication. These are crucial for a Care Worker role and will show that you understand the importance of building relationships with residents.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the care sector.
How to prepare for a job interview at Housing 21
✨Show Your Caring Nature
During the interview, emphasise your genuine desire to help people. Share personal experiences where you've cared for others, whether it's family, friends, or even neighbours. This will demonstrate that you possess the kindness and empathy essential for a Care Worker.
✨Communicate Clearly
Good communication skills are crucial in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would handle various situations with residents, ensuring you convey your ability to listen and respond effectively.
✨Demonstrate Reliability and Flexibility
Highlight your reliability and flexibility during the interview. Discuss any past experiences where you had to adapt to changing circumstances or manage your time effectively. This will show that you can handle the demands of a zero-hour contract and varying shift patterns.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. Inquire about the training opportunities available through the Extra Care Academy or how the team supports each other. This shows your interest in the position and your commitment to personal development.
